Loss Prevention Officer - Overnight

Description

Overnight Loss Prevention Officer – Horseshoe Bay Resort

Location: Horseshoe Bay, TX (Lake LBJ)

Shift: Overnight

About Horseshoe Bay Resort

Nestled on 7,000 acres in the heart of the Texas Hill Country, Horseshoe Bay Resort is a premier destination where luxury meets genuine Texas hospitality. Located on the shores of Lake LBJ and within close proximity to Austin, our resort offers an unparalleled environment for outdoor enthusiasts and hospitality professionals alike.

At Horseshoe Bay Resort, we are committed to Diversity, Equity, Inclusion, and Belonging. We provide a platform where every associate can create their own success story through career development, competitive compensation, and a supportive community culture.

Job Overview

As an Overnight Loss Prevention Officer, you serve as the primary guardian of the resort during the late-night and early-morning hours. This role is critical in maintaining a peaceful, secure environment while the resort is at rest. Working from a central office and conducting active patrols, you will monitor the property for safety violations, unauthorized access, and potential hazards, ensuring the resort remains a safe haven for our guests and a secure workplace for our overnight staff.

Essential Job Functions

• Overnight Vigilance: Conduct regular patrols of the 17,000-acre property to ensure all facilities are secure and to identify any potential safety or security breaches.
• First Response: Act as the primary first responder for overnight medical emergencies; assess situations and render first aid or CPR. Coordinate with external Emergency Services (EMS/Police) when required.
• Incident Investigation: Investigate and document detailed reports for any incidents occurring during the shift, including security breaches, medical emergencies, or property damage.
• Monitoring & Dispatch: Monitor surveillance systems and act as the central communication point for overnight resort operations.
• Safety Inspections: Assist in conducting nocturnal safety audits and inspections to ensure all fire exits, lighting, and security hardware are functioning correctly.
• Administrative Duties: Manage overnight key controls, process lost and found items, and perform light administrative tasks such as data entry and report filing.

Qualifications

• Education: High School Diploma or GED.
• Licensing: Ability to obtain and maintain a Texas Private Security License.
• Certifications: Current Basic Life Support (CPR) and First Aid certifications.
• Experience: Previous experience in security, law enforcement, or military is preferred; ability to work independently during overnight hours is essential.
• Driving: Must possess a valid, clear, and current Texas Driver’s License.
• Communication: Strong verbal and written English skills for clear reporting and interaction with emergency services.
• Physical Requirements: Ability to stand/walk for prolonged periods and work outdoors in varying temperatures. Slip-resistant, closed-toe footwear is required.

Associate Benefits

We offer a comprehensive rewards package designed to support the well-being and professional growth of our team members.

Core Benefits (Full-Time Positions):

• Healthcare: Medical, Dental, and Vision insurance plans.
• Financial Security: 401(k) plan with employer match.
• Protection: Short-term and Long-term Disability; Critical Illness and Accident Insurance.
• Time Off: Paid vacation and paid Holidays.
• Support: Access to the Associate Relief Fund.

Resort Perks (All Associates):

• Housing & Commuting: Subsidized associate housing and shuttle service.
• Dining: Weekly meal subsidies and discounts at resort retail/dining outlets.
• Travel: Discounted stays at over 100 Crescent Hotels & Resorts properties nationwide.
• Recreation: Access to Golf and Resort amenities (based on occupancy levels).
• Career Growth: Manager in Training (MIT) Program and regular performance reviews with merit-based raises.

Qualifications

Behaviors

• Functional Expert: Considered a thought leader on a subject (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Self-Starter: Inspired to perform without outside help

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

• High School (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.