Transportation Coordinator

Description

🚐 Transportation Coordinator: The Logistics Lead

The Mission

As the Transportation Coordinator, you are the logistical heartbeat of the resort’s mobility. You ensure that every guest, member, and group arrives in style, on time, and with total peace of mind. From coordinating complex airport manifests for large corporate groups to overseeing the meticulous maintenance of our luxury fleet, your role is to turn the "stress of travel" into a seamless resort experience.

What You’ll Do (The Logistics of Luxury)

• Strategic Reservations: Manage and organize high-volume transportation requests for hotel guests, members, and VIP groups with precision.
• Group Liaison: Partner closely with Event Managers to architect transportation plans for arrivals, departures, and off-property excursions.
• Fleet Management: Maintain rigorous records for all department vehicles, ensuring mechanical safety, licensing compliance, and "showroom-ready" cleanliness.
• Operational Support: Assist with daily valet, detailing, and driver commitments to ensure the department meets resort standards.
• Financial Stewardship: Process Purchase Orders and manage vendor billing with a high degree of accuracy.
• Critical Thinking: Research and map out logistical routes, remaining composed in high-stress situations to solve last-minute travel changes.
• Training & Leadership: Utilize your expertise in SMS (Property Management System) to train associates and ensure data integrity.

Who You Are

• The Navigator: You have extensive knowledge of local airports, roads, and Hill Country attractions.
• The Professional: You possess an "even disposition" and a pleasant personality that thrives in a team-oriented atmosphere.
• Detail-Obsessed: You are a self-starter who catches the small things before they become logistical issues.
• The Communicator: You can relay complex travel schedules clearly to guests and internal leadership.

The Requirements

• Education: High school diploma or equivalent.
• Technical: Strong proficiency in Microsoft Word, Excel, and email systems. Knowledge of SMS is highly preferred.
• Safety & Compliance: Must have a satisfactory background check and Motor Vehicle Report (MVR) for insurance eligibility.
• Physical Strength: Ability to lift and manage guest luggage (up to 50 lbs) and assist in all department positions, including driving and valet.
• Standards: Unwavering commitment to all Resort rules, safety policies, and professional dress codes.

The Perks: Live the Lake Life 🌊

At Horseshoe Bay Resort, we provide the tools for your success. Joining our team means access to a culture of Diversity, Equity, Inclusion, and Belonging.

• Career Growth: Professional development through our Manager in Training (MIT) Program, regular reviews, and raises.
• Supportive Living:Subsidized Associate Housing, shuttle service, and weekly meal subsidies.
• Health & Wealth: Comprehensive Medical, Dental, and Vision plans, a 401(k) with Employer Match, and an Associate Relief Fund.
• Resort Lifestyle:Retail and Dining discounts, plus travel perks at over 100 Crescent Hotels & Resorts properties nationwide.
• Amenity Access: Limited Golf and Amenity Privileges (based on occupancy and business levels).

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Preferred

  Self-Starter: Inspired to perform without outside help

Education

• Associates (Preferred)
• High School (Required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.