Photo of Hyatt Place Washington DC/US Capitol, Washington, DC

Gallery Host

Hyatt Place Washington DC/US Capitol

33 New York Avenue NE
Washington, DC 20002

Hotel with 200 Rooms
Managed By HHM Hotels
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Compensation: $19.00 per hour, Full-Time

Opportunity:Host

Act as host providing guests with a full range of individualized service during hotel stay.

Potential Career Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Position Requirements

  • Greet, register, and assign rooms to guests of the hotel.
  • Verify customers' credit, and establish payment method.
  • Makeand confirm external reservations for dinner, entertainment, and transportation.
  • Compute bills, collect payments, and make change for guests.
  • Answer hotel phone and handle guest requests and inquiries.
  • Transmit and receive messages, using telephones or PMS system.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Perform bookkeeping activities, such as balancing accounts.
  • Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
  • Act as a private lounge host.
  • Practice safe work habits and use required safety equipment.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Perform other duties as requested by management.

Experience

  • High School diploma or equivalent preferred.
  • Previous customer service experience required or equivalent training.
  • Dynamic, engaging and passionate personality with the ability to multi-task.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted March 2, 2026

About Hyatt Place Washington DC/US Capitol

Explore DC's Emerging NoMa District from Our Hotel Near Capitol Hill

Feel at home in the vibrant NoMa neighborhood at Hyatt Place Washington DC / US Capitol. Our contemporary hotel near Capitol Hill offers style and comfort for business and leisure travelers. Explore historic sites like the Capitol building or relax in spacious rooms with living, sleep and work spaces.

24/7 Dining

Wake up to free breakfast served every day at The Breakfast Bar where you’ll find a wide array of choices from fresh fruit, yogurt, and granola, to eggs, hash browns, waffles, and more.

Conveniently located in our free-flowing lobby, The Placery offers a thoughtfully sourced, cleverly curated menu. Try our Signature Burger, Chicken Caesar Salad, Turkey Pesto Sandwich, or sharable Parmesan Fries, which can be paired with one of our premium alcoholic beverages. Cheers!

Looking to grab something To-Go? The Market has a selection of bottled drinks, and fresh conveniently packaged items from snacks to salads, while our bakery case is filled with an array of tempting pastries and sweets.

Event Space

Sophisticated and seamless meeting and event space at Hyatt Place Washington DC / US Capitol is just what you need. Host training and brainstorming sessions, corporate retreats or various celebrations in 1,600 square feet of function space. Take advantage of group accommodations at our hotel located within walking distance of the Convention Center and US Capitol building.

About HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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