Photo of NH Collection New York Madison Avenue, New York, NY

Floor Houseperson-203

NH Collection New York Madison Avenue

22 East 38th Street
New York, NY 10016

Hotel with 288 Rooms
Managed By Crescent Hotels & Resorts
Save this job
Full-Time

Description

DUTIES AND RESPONSIBILITIES:

  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
  • Cleans rooms, hallways and restrooms.
  • Washes walls and ceiling, moves furniture and turn mattress.
  • Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
  • Dusts and polishes metalwork.
  • Collects soiled linen for laundering from housekeeping carts.
  • Assists in keeping the lobby area clean, neat and free of debris and trash as needed.
  • Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
  • Maintains housekeeping carts and stocks supplies.
  • Strips soiled linen from beds when asked to help housekeepers.
  • Removes trash collected by room attendants.
  • Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
  • Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
  • Refills the par stock of guest amenities and supplies on each housekeeping storage area.
  • Helps the room attendants with heavy lifting and special cleaning projects as directed.
  • Cleans all public areas in the prescribed manner while following department standard operating procedures.
  • Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
  • Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
  • Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
  • Responds at all times in a friendly, helpful manner to guests and other colleagues.
  • Handles any tasks assigned by the supervisors as and when needed. The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.

PREREQUISITES: Education: Elementary school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.

Experience: Previous hotel-related experience desired. Physical: Requires standing for long periods of time and on occasion may be asked to lift and carry up to 50 pounds. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted March 9, 2026

About NH Collection New York Madison Avenue

Description

Reopened on May 2021 after a full renovation, the NH Collection New York Madison Avenue is about as central as it gets. This 100-year-old building offers an ideal location at Madison Avenue and 38th street, within walking distance to some of the big attractions, like the Empire State Building. Step inside to enjoy cutting-edge interior design, with nods to Madison Avenue's golden age of advertising.

  • Within 10 minutes’ walk of Manhattan’s top draws, including vibrant Times Square and the theater district, including Broadway.
  • Great for shopping, with Madison Avenue and Fifth Avenue on the doorstep.
  • 5-minute walk from Grand Central Station – handy for exploring, and 8-minutes from the Empire State Building.
  • Reopened on May 2021 after a complete refurbishment.
  • Awarded by the Luxury Travel Advisor as the Most Instagrammable Hotel of North America 2022.
  • Rated "4 Diamond" by AAA in America.

Our brand new 288 rooms, including suites with terrace and family rooms, provide you with a comfortable city base. Warm and inviting, all room are fully equipped with a Nespresso coffee machine, as well as a kettle with a selection of teas, Chromecast TV and high-speed Wi-Fi. A special mention goes to the city views available from a number of rooms: look out over the Midtown Manhattan skyline or the Empire State Building.

About Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family

Other Job Openings