Sales Revenue Systems Analyst
The Westin Dallas Fort Worth Airport
4545 West John Carpenter Freeway
Irving,
TX
75063
Opportunity:Sales Revenue Systems Analyst
Act as a support associate and liaison with sales, revenue management and operation departments as well as being the point of contact for one group reservations.
Potential Career Path
Director of Revenue Management
Essential Job Functions
- Set up a file trace system for each group with regular documented conversations with clients, convention service managers and reservation manager.
- Monitor accuracy of group blocks including cut-off date, pick up, suite blocks, and rates.
- Handle room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations, client correspondence relating to reservations and other group reservation functions.
- Manage group billing, room inventory, room reservations and patterns.
- Review rooming lists for accuracy in format and billing and ensure prompt processing.
- Identify, block and process staff and VIP lists with each group.
- Monitor Housing Bureau pick up and communicate with management.
- Enter actual room nights and ADR for each room block in the Delphi System for accurate pace and goal production.
- Track and reconcile sales and catering revenues; generate daily, weekly and quarterly reports.
- Manage and audit sales system database and interfaces.
- Communicate with support on building URL’s for individual groups. Supply clients their URL links for making online reservations.
- File daily reservations and other correspondence from our group clients.
- Manage room type inventory in Lightspeed, Fosse, Marsha & PEP.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements:
- Previous hotel experience preferred.
- Proficient in Excel.
- Strong written and verbal communication skills.
- High School Diploma or equivalent.
Work Environment and Context
- Work schedule varies and may include occasionally working on holidays, weekends.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About The Westin Dallas Fort Worth Airport
Welcome To The Westin Dallas Fort Worth Airport
Embark on a revitalizing stay at our hotel near the airport
Settled deep in the heart of Texas, The Westin Dallas Fort Worth Airport welcomes you to a refreshing getaway. The moment you depart Dallas Fort Worth International Airport in our complimentary shuttle service, you'll be enamored by our thoughtful amenities. Find your sanctuary in our tranquil, pet-friendly rooms where luxurious bedding, flat-panel TVs, high-speed Wi-Fi and in-room spa services will help you switch paces and relax. From a coffee house to a casually elegant restaurant, our hotel offers an array of dining options to satisfy your hunger. If you're planning a sophisticated social affair or a business conference in Irving, you'll be delighted with our versatile event venues including an incredible ballroom. While you're in the area, explore popular destinations such as Globe Life Park, Toyota Music Factory, Grapevine Mills and Hackberry Creek Country Club. Whether you're here for a brief layover or an extended business trip, The Westin Dallas Fort Worth Airport will empower your travels.
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
