General Manager

Pay

Minimum – Anticipated Maximum Base Salary: $81,900 – $110,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Manage day-to day-restaurant operations with a strong focus on guest satisfaction
• Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
• Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
• Establish standard operating procedures for supervising all front-of-the-house team members 
• Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures

More about you

• Minimum of 3 years of experience as a General Manager in a full-service restaurant, hotel, or other food and beverage location with similar volume, capacity, and standard of service
• Strong wine and bar knowledge; a sommelier certification from either Court of Master’s or WSET is highly valued but not mandatory
• ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
• Experience working with and an understanding of P&L’s; able to monitor budgets and manage service and labor costs
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
• Experience using Microsoft Office Suite programs, point-of-sale systems, and online or digital reservation systems
• No degree required

Shift details

Days
Evenings
Evenings as needed
Holidays