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Human Resource Coordinator

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

Hotel with 212 Rooms
Managed By Valencia Hotel Group

Benefits: Medical, Dental, Vision, & Life Insurance, Paid Days Off, Community Paid Days Off, Discount Parking, Comp Nights at Valencia Hotel Group Hotels and the opportunity to work with a great team.

Hotel Valencia Santana Row - Join an Award-Winning Team Are you a Customer Service Superstar? We are looking for big stars like you! Valencia Hotel Group is a collection of hotels designed for today’s passionate traveler. Each property is intentionally built to showcase modern design paired with c
Compensation: $30.00 to $32.00 per hour, Temporary, Full-Time
Mostly Monday through Friday 8:30AM to 5:00PM

Position Information

Position Title: Human Resource Coordinator
Reports To: General Manager and Corporate Director of Human Resources
Status: Non Exempt

Job Summary

The Human Resource Coordinator assists the General Manager and Corporate Director of Human Resources in all areas of Human Resources administration, including recruitment, employee relations, benefits administration, training coordination, and compliance with federal and state employment regulations.

Physical Requirements

Sitting: Frequently – Standard office environment and furniture.

Standing/Walking: Occasionally – During training sessions and when delivering documents throughout the hotel.

Crouching: Occasionally – To place or retrieve items from lower shelves or floor areas.

Stooping: Frequently – To access or retrieve files.

Twisting: Frequently – While interacting with associates and guests or working at a computer.

Handling: Frequently – Typing, handling documents, files, and phone communication.

Grasping: Frequently – Opening doors, drawers, and handling office equipment.

Pushing/Pulling: Occasionally – Up to 20 lbs. (chairs, file drawers, filing systems).

Lifting/Carrying: Occasionally – Up to 10 lbs. (documents, binders, ledgers, supplies).

Working Environment

  • Interior areas of the hotel, including office and operational departments
  • Occasional work outside with exposure to varying weather conditions

Duties and Responsibilities

Human Resources Administration (Approx. 50%)

  • Coordinate recruitment, selection, and onboarding of management and hourly team members
  • Process and finalize new hires within the HRIS system
  • Assist with development and implementation of HR policies and procedures
  • Support benefits and salary administration
  • Assist with training and development programs for both management and hourly employees
  • Partner with managers to help reduce employee attrition
  • Administer Workers’ Compensation claims and workplace safety programs
  • Maintain employee and labor relations programs ensuring fair and consistent treatment of all employees
  • Evaluate and coordinate reasonable accommodations for employees with disabilities
  • Coordinate and host new hire orientation sessions
  • Maintain job descriptions and performance appraisal documentation
  • Maintain all applicant and personnel records
  • Provide guidance to managers and supervisors on HR policies, employment law, and best practices
  • Administer unemployment claims
  • Ensure compliance with all state and federal employment and discrimination laws

Compensation and Benefits Administration

  • Conduct annual wage surveys (including local market research)
  • Assist with compensation and reward programs
  • Support annual wage increase processes
  • Assist with administration of employee benefit programs including:
    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Voluntary Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Flexible Spending Accounts
    • 401(k)
    • Employee Assistance Program
    • Wellness Program
    • Travel Assistance Program
  • Ensure compliance with federal and state recordkeeping requirements
  • Maintain federal and state reporting compliance
  • Manage federal and state labor law posting requirements

Training, Payroll, and HR Systems

  • Assist with administration of training and development programs
  • Assist in processing bi-weekly payroll
  • Maintain and manage the HRIS system
  • Provide administrative support to the General Manager, including reporting, scheduling, and organizational tasks

Employee Engagement

  • Assist with hotel-sponsored employee events and programs
  • Coordinate employee recognition initiatives and milestone celebrations
  • Maintain employee communication boards and engagement initiatives
  • Support charity and community involvement activities

General Responsibilities

  • Train and motivate team members in delivering exceptional customer service
  • Maintain integrity in cost control practices and proper maintenance of assets
  • Attend all required meetings
  • Maintain a clean and organized workspace
  • Demonstrate professionalism and courtesy with all guests and team members
  • Report unsafe conditions immediately
  • Ensure hotel equipment remains in proper working condition
  • Perform other duties as assigned by management

Essential Skills and Qualifications

  • Excellent verbal and written communication skills
  • Bilingual (English/Spanish) preferred
  • Strong time management, public speaking, and problem-solving skills
  • Proficiency in Microsoft Office Suite and presentation software
  • Ability to operate media equipment such as projectors and computers
  • Strong organizational, leadership, and interpersonal skills
  • Ability to work collaboratively within a team environment
  • Strong attention to detail
  • Ability to communicate effectively with management and cross-departmental teams
  • Handle confidential information

Benefits:

To apply through Hotel Valencia's Careers page, click below:

https://www.paycomonline.net/v4/ats/web.php/portal/5881840B4D768D182C9AA1C437D6FB12/jobs/410355

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Posted March 18, 2026

About Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

About Valencia Hotel Group

About the company

Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.  

Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.   

Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more.  This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s. 

Why people like to work here

Offering distinctive hotels in electric cities, Valencia Group is an exciting work environment that fosters creativity and ingenuity. Our unique hotels breed a warm and inspired atmosphere, garnering awards across a broad range of categories. If you think this environment is something you would like to be a part of, we would love to have you on our team.

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