Photo of The Scott Resort & Spa, Scottsdale, AZ

Security Supervisor

The Scott Resort & Spa

4925 North Scottsdale Road
Scottsdale, AZ 85251

Resort with 204 Rooms
Managed By Marc & Rose Hospitality

Medical / Dental / Vision / Hotel Discounts / Voluntary Products / 401k + Match / Pet insurance and much more!

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Join Our Security Leadership Team at The Scott Resort & Spa! Wonderful team with great benefits! Weekend availability a must.
Full-Time
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Summary of Position:

The Security Supervisor must perform guest relations, protective, and enforcement functions in a heartfelt and restrained manner to maintain a safe and secure environment at the property. These functions include responding to emergencies, undesired guests or conduct, disturbances and threats to life and property. This is an hourly supervisory position with weekend availability. 

Essential Functions:

  • Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.  
  • Communicate using provided tools (i.e., MOD phone/radio/computer and email).
  • Maintain order in the hotel focusing on the welfare of the guests and associates.
  • Respond quickly to emergency conditions such as fire, safety hazards, and threats to life and/or property.
  • Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property.  
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • Conduct initial report for associate and guest injuries on property.
  • Provide supervisory support to Security Officers, including training, feedback and coaching.
  • When needed, observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
  • Memorize and monitor life safety systems installed on property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
  • Periodically check associate packages as they exit to ensure no food or property is being removed.  
  • Screen persons entering entrances for purpose and authorization.
  • Receive, record, and store lost and found items. Research and respond to inquiries from guests concerning status of items, mailing out claimed items to their owner.
  • Provide accurate information to inquirers for directions, hours of operation, etc.
  • Escort guests and associates as required within parking lots and throughout property.
  • Assist guests with door lock issues using moderately complex hand-held electronic apparatuses.
  • Other tasks as assigned by the Corporate Director of Security, the Security Manager, and/or property GM and other Executive Leaders.

Qualifications:

Education:  High School Diploma or GED

Experience:  Prior security experience, law enforcement, or military experience preferred, with a focus on customer or guest service. Prior supervisor experience preferred.

Certificates or Licenses:  Valid Driver’s License with a clean motor vehicle record. National EMT certification preferred.

Knowledge, Skills, and Abilities:

  • Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
  • Ability to make independent decisions
  • Ability to respect confidentiality and company policies and procedures
  • Knowledge of the layout of the building, function rooms, and general information about the city and surrounding areas
  • Ability to visually detect signs of an emergency
  • Ability to follow written or verbal instructions
  • Ability to climb stairs at a rapid pace

Personal Characteristics:

  • Behaves ethically
  • Organized: Maintains a neat, organized workspace, maintaining important documents pertinent to job 
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language in order to properly document incidents and activities utilizing Perspective Software
  • Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

Working Conditions:

  • This is a safety sensitive position.
  • Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a heartfelt experience, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly, and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Posted April 3, 2026

About The Scott Resort & Spa

The Scott is a vibrant, Mission style boutique resort in the heart of Old Town Scottsdale. Bringing together the colors and comforts of old Havana, and the elegant geometry of The Bauhaus, the hotel offers a lush oasis retreat to the middle of the Sonoran Desert with 204 guest rooms and suites and two pools – a sand-bottom swimming pool perfect for families, the main lagoon pool with private cabanas and a pool bar. The Scott features the signature restaurant and bar, The Canal Club, specializing in modern Caribbean-American cuisine and offering a studious wine list and cinema-inspired craft cocktails. The full-service spa, La Vidorra, features six luxurious treatment rooms, providing a range of massage and facial treatments. The Scott has more than 14,500 square feet of indoor meeting space, in addition to ample outdoor event space.             

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

The Scott Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, The Scott Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V

About Marc & Rose Hospitality

Practicing Genuine Hospitality Since 1962

Marc & Rose is a company of professionals passionate about opening doors for travelers; about cheering, 'the more the merrier!' as a party of two becomes twenty; about food first and questions later; about sharing stories around a fire and making friends among strangers. We are owner-operators, which enables us to practice high-touch, genuine hospitality within intentionally crafted and sophisticated spaces. By deploying well-earned generational knowledge, we create places that settle the soul and stoke the spirit. Our hospitality emerges at the intersection of empathy, aesthetics, and atmosphere. It is an instrument of connection and care; a practice.

We are committed to fundamentals and to the evolving rhythm of a genuinely warm welcome. That is why we never stop studying people and places, integrating and honing our skills, training our minds and bodies, and reimagining what’s possible. We keep channels open and hearts attuned. It is because of our decades-long devotion to excellence that we are able to practice skillful improvisation and appropriate restraint. With a passion for hard work and genuine hospitality, we leverage our knowledge and lifelong curiosity to build worlds — containers and catalysts for spontaneous joy.

We know that each of us is the host one day; the next, the traveler. Both roles require a willingness to say, “yes” to life and to each other; to step perceptively into the now. At Marc + Rose, what emerges is as magical as it is earnest: a tradition of warm and sophisticated hospitality. We live to welcome.

Why people like to work here

Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based discovery, sensuality, and improvisation. Born of an irreverent spirit and a passion for hard work, the collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes. This passionate, multigenerational collective breathes new life into familiar places, imagines original spaces into being, and practices the art of welcoming one-time strangers into belonging — whether for the length of a single stay, or over a lifetime of return visits. To this team, hospitality is an essential part of being human and also a calling — a creative pursuit that requires curiosity, care, and grit.

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