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Human Resources Director

Westin Atlanta Gwinnett

6450 Sugarloaf Parkway
Duluth, GA 30096

Hotel with 122 Rooms
Managed By Concord Hospitality Enterprises
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Full-Time

Description

As a Human Resources Director at Concord Hospitality, you will serve as a strategic business partner to the General Manager and participate as a key member of the hotel’s Executive Committee. You will lead all HR functions to ensure a positive and compliant workplace culture, support staffing and talent development, and uphold Concord’s Associate First philosophy.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Develop and implement annual HR objectives in alignment with hotel and company goals.
  • Participate in the budget planning process, with a focus on staffing levels, benefit costs, productivity, and employee/labor relations.
  • Collaborate with hotel leaders to cultivate a positive, respectful, and inclusive work environment.
  • Provide guidance and enforcement of Concord’s personnel policies, corrective action procedures, and overall HR philosophy.
  • Serve as an approachable and trusted resource by maintaining an open-door policy and resolving associate concerns fairly and promptly.
  • Lead hotel recruitment and hiring strategies for all positions—exempt and non-exempt.
  • Develop, maintain, and coordinate hotel training programs focused on skills enhancement, leadership development, and compliance (e.g., anti-harassment/discrimination).
  • Oversee timely and accurate administration of performance appraisal processes.
  • Maintain the Human Resources Information System (HRIS) with accurate and legally compliant employee records.
  • Ensure the hotel is in compliance with all federal, state, and local employment laws.
  • Promote a culture of workplace safety and awareness throughout the hotel.
  • Conduct local wage and salary surveys as needed to stay competitive in the market.
  • Manage investigations and provide resolution of employee relations and labor matters, ensuring compliance with employment laws (e.g., Title VII, ADA, FMLA, FLSA, ADEA, etc.).

    Qualifications:

  • Previous experience in hotel or hospitality HR leadership strongly preferred.
  • Thorough knowledge of employment laws and HR best practices.
  • Exceptional interpersonal, communication, and conflict-resolution skills.
  • Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
  • Proficiency in Microsoft Office and HRIS systems.
  • Degree in Human Resources, Business Administration, or related field preferred.

    Benefits

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) program with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training & development opportunities
    • Career advancement within our growing portfolio

    Why Join Concord?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    “We Are Concord!”

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Salary Range: $105,689 - $118,900

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted April 10, 2026

    About Westin Atlanta Gwinnett

    In Gas South District next to the Arena & Convention Center.

    Your journey starts at Westin Atlanta Gwinnett hotel where signature wellness programs and restorative sleep make travel an inspiring experience. Located in Georgia's premier Gas South District, guests can enjoy all of the events at Gas South Arena, take in a show at Gas South Theater or walk to an event at the Convention Center. Explore greater Atlanta attractions such as World of Coca-Cola, Georgia Aquarium and much more just 25 minutes away. Guest rooms and suites offer wellness-enhancing amenities including our Westin Heavenly® Bed, high-speed Wi-Fi, 55" Smart TV, desks with ergonomic chairs, mini-fridge and microwave. Healthy options abound for breakfast, lunch and dinner in Sweet Song restaurant and bar as well as Overstory rooftop bar. Start your day with a cappuccino, iced coffee and more at Starbucks®. Hold your next wedding reception, corporate event in one of our beautiful event spaces for up to 870 people.

    About Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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