Photo of Caravan Court, Arlington, TX

Valet Manager

Caravan Court

204 n Collins Street
Arlington, TX 76011

Hotel with 143 Rooms
Managed By Valencia Hotel Group

Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Oportunities

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Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s
Compensation: $55,000 to $60,000 per year plus bonus, Full-Time
7am - 3pm, 3pm - 11pm

Status: Exempt
Reports to: General Manager

JOB SUMMARY

The Valet Manager at Caravan Court is responsible for the oversight, revenue generation, cost controls, staffing, and training of the valet department.  Additionally, the Valet Manager is responsible for providing a warm, polished, and professional first and last impression to every guest.

ESSENTIAL DUTIES & FUNCTIONS

  • Operational Responsibilities
    • Greet guests according hotel standards
    • Register all vehicles in parking platform
    • Communicate the valet process to the guest
    • Assist guests with any luggage and directional needs
    • Professionally and efficiently park guest vehicles
  • Managerial Responsibilities
    • Create valet schedule by Thursday for a Sunday start
    • Complete valet payroll daily
      • Track and report overtime
    • Complete and document weekly training
    • Conduct rehearsal audits and coach as needed
    • Complete Progressive Discipline Forms as necessary
    • Perform quarterly appraisal forms
    • Administer coaching as needed
    • Ensure staff is following core standards, principals, and values
    • Act as property champion for valet parking digital platform
    • Monitor valet revenue and expenses through KPIs
    • Prepare and present P&L variances in valet revenue and expenses
    • Report and address any insurance claims
      • This includes vehicle incidents
      • Vehicle theft
      • Vehicle vandalism
      • Guest incidents/ accidents
      • Employee incidents/ accidents
  • Guest Services
    • Anticipate and attend to guest needs during interactions
    • Be proactive when attending to guests
    • Assist guests with all concierge services
  • Team Support and Training
    • Attend and contribute to department meetings
    • Participate in cross training
    • Complete all required trainings
  • Communication and Reporting
    • Facilitate all internal communications and follow up accordingly
    • Run all reports necessary to the operation
    • Complete full shift pass on reports and checklists
    • Log all work in appropriate platforms
  • Safety & Compliance
    • Adhere to all safety and security guidelines
    • Follow all driving regulations

ESSENTIAL SKILLS AND QUALIFICATIONS 

  • Strong verbal and written communication skills
  • Effective time management and problem-solving skills
  • Ability to work well with a team and demonstrate attention to detail
  • Excellent organizational skills and interpersonal abilities

Physical Requirements

  • Sitting: Short periods of time
  • Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
  • Lifting/Carrying: Occasionally, maximum of 50 pounds.  Pushing/ Pulling carts

Working Environment

  • Interior: Hallways, Guestrooms
  • Exterior: Outdoor areas of the hotel

BASICS 

  • Maintain cleanliness and organization in all work areas
  • Display courteous behavior with guests and team members
  • Report any unsafe conditions immediately
  • Ensure hotel equipment is in proper working condition
  • Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE

  • Education and Experience
    • Valid Driver’s License
    • No vehicle violations within the past 5 years
    • Two years of valet experience required
    • No minimum education requirements required
Posted April 19, 2026

About Caravan Court

A Classic Destination and New Chapter in Arlington’s History Set to open in May 2026, Caravan Court, by Valencia Hotel Collection, is a modern reinvention of the classic motor court hotel, blending mid-century aesthetics with contemporary luxury. Located on the historic Division Street, Caravan Court is poised to be a cornerstone of Arlington's revitalization efforts. A Historic Transformation Caravan Court stands on the site of the former Caravan Motel and Dollar Car Sales, now transformed into a 143-room upscale hotel to include 7 suites and approximately 5,000 square feet of indoor/outdoor event & meeting space. This redevelopment project marks a significant investment in the future of Division Street.

About Valencia Hotel Group

About the company

Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.  

Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.   

Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more.  This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s. 

Why people like to work here

Offering distinctive hotels in electric cities, Valencia Group is an exciting work environment that fosters creativity and ingenuity. Our unique hotels breed a warm and inspired atmosphere, garnering awards across a broad range of categories. If you think this environment is something you would like to be a part of, we would love to have you on our team.

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