Strategic Operations Analyst
Opportunity: Strategic Operations Analyst
HHM Hotels is a leading hospitality management and investment firm with a portfolio of over 200 hotels and resorts across the United States. We are seeking a Strategic Operations Analyst to join our corporate team. This role supports portfolio performance by providing data-driven insights, enhancing reporting capabilities, and partnering with operations leadership to drive results across the portfolio.
Your Growth Path
Senior Analyst - Manager - Director
Your Focus
- Performance Analysis: Analyze property-level performance to identify trends, gaps, and opportunities to improve operational and financial outcomes.
- Reporting & Analytics: Build and maintain dashboards and reporting tools (Power BI, Excel) to support visibility into portfolio performance.
- Process Improvement: Support the automation and standardization of reporting to improve accuracy, efficiency, and timeliness.
- Cross-Functional Partnership: Work closely with Revenue Management, Sales, and Accounting to support reporting, modeling, and performance tracking.
- Financial Analysis: Review hotel financials to understand key drivers and support performance improvement initiatives.
- Presentation Development: Prepare clear, data-driven materials for internal leadership and ownership groups.
Your Background & Skills
- Education: Bachelor’s degree in Business, Finance, Hospitality, or a related field preferred.
- Technical Skills: Strong proficiency in Excel and PowerPoint; experience with Power BI preferred.
- Analytical Ability: Strong attention to detail with the ability to interpret data and identify actionable insights.
- Communication: Ability to communicate clearly and effectively with internal stakeholders, including senior leadership.
- Organization: Ability to manage multiple priorities in a fast-paced environment.
- Industry Knowledge: Foundational understanding of hotel operations or hospitality business models preferred.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Employee Assistance and Wellness Program
Work Environment and Context
- Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
