Photo of The Promissory Hotel, Roanoke, VA

Housekeeper

The Promissory Hotel

201 S Jefferson St
Roanoke, VA 24011

Hotel with 27 Rooms
Managed By Retro Hospitality
Are you passionate about hospitality and creating memorable guest experiences? The Promissory Hotel is seeking Housekeepers to join the team!
Part-Time
Day shift

The Promissory Hotel is searching for dedicated and detail-oriented individuals to join our growing team as Housekeepers, part-time and on-call when needed. 

As a valued team member, you will play a vital role in ensuring the cleanliness and overall appearance of our hotel while providing friendly and efficient service to our guests at our soon-to-be-open destination boutique hotel with a vibrant restaurant/bar, Suerte, and live music hall, The Exchange.

Essential Duties & Responsibilities:

  • Smile, have fun, and be energetic!
  • Cleaning and maintaining guest rooms and public areas.
  • Changing linens, making beds, and deep cleaning bathrooms.
  • Vacuuming, dusting, and window cleaning all areas.
  • Ensure all guestroom amenities are stocked and appliances are in good condition. 
  • Retrieving and restocking the housekeeping carts according to standard housekeeping, safety, and security procedures.
  • Responding to guest requests and reporting maintenance issues.
  • Properly storing any lost items and reporting any damage to the manager.
  • Assist with inventory tracking of housekeeping and laundry supplies.
  • Assist in other housekeeping duties as needed.

Ideal Candidate Qualifications:

  • Previous housekeeping or cleaning experience preferred.
  • Strong attention to detail and cleanliness.
  • Ability to lift up to 50lbs and stand/walk for extended periods.
  • A friendly and hospitable demeanor. 
  • Ability to work flexible shifts, including weekends and holidays as needed.
  • Knowledge of the Roanoke region and the town's local attractions. 

Why Join Our Team?

The Promissory Hotel is more than a place to stay—it’s a bold cultural hub in the heart of downtown Roanoke with its fusion of hospitality, music, and cuisine, and we are excited to build a passionate team to help open its doors!  We take pride in creating a warm and welcoming environment not only for our guests but also for our team members. We value teamwork, excellent service, and a strong commitment to hospitality. 

If you’re ready to be a part of a dynamic and growing hospitality team, apply today!

Posted April 29, 2026

About The Promissory Hotel

Just opened on New Year's Eve, The Promissory Hotel is Downtown Roanoke’s historic First National Exchange Bank thoughtfully reimagined as an upscale boutique hotel, featuring 27 spacious suite-style rooms with modern amenities and elevated design.  This transformed, iconic bank building also includes a vibrant restaurant/bar, Suerte, and a live music hall, The Exchange.

About Retro Hospitality

Retro Hospitality is a boutique hospitality firm based in Richmond, Virginia that provides a wide range of consulting and management services. Specializing in independent hotels and creative food and beverage concepts, we feature a team with diverse and highly experienced backgrounds. 

Based on over 25+ years of experience in the hotel industry, Retro Hospitality is quickly expanding its portfolio by offering flexible consulting and management services to its clients.  Our engagements are focused on providing the ownership and operating teams the necessary support they require with a hands-on approach.  A principal from Retro Hospitality will work directly with your team on-site.  We do not take an “arms-length” approach and advise you on what your hotel should be doing. 

We identify opportunities to make the hotel more profitable and then WE execute with your team.  

Retro Hospitality is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Retro Hospitality electronically registers each new-hire through E-Verify.