Senior Manager, Food Safety & Quality Assurance

Purpose: The Senior Manager, Food Safety & Quality Assurance (FS & QA), Commissary Regulations & Supplier Onboarding is responsible for managing commissary food safety plans and FDA registrations and for ensuring the safety of food and beverage suppliers contracted by Avolta North America.  

Essential Functions: 

• Creates and maintains a database of commissary operations to include commissary contacts, site specific scope of production, Food Safety Plans, and FDA Registration numbers 

• Ensures each supplier is vetted and annually recertified for appropriate food safety audits, practices, and registrations as required by Avolta and regulatory authorities 

• Create job aids and SOPs to ensure compliance with regulations; provides FSMA training and annual refresher training to management and commissary staff 

• Champions a positive food safety culture, helping Operations achieve active managerial control by demonstrating knowledge, with a focus on brand protection through education and collaboration 

• Reviews supplier audits to ensure compliance for sanitation, GMP's, food security and defense and coaches’ suppliers regarding next steps to make improvements 

• Supports with follow up on product recalls or withdrawals 

• Develops and maintains effective collaborative working relationship with Supply Chain and Operations management teams to assure food safety compliance and reduce potential company liability and risk 

• Actively participates in industry events and technical associations such as the National Restaurant Association (NRA) FS-QA group and the National Environmental Health Association (NEHA), Conference for Food Protection (CFP) 

Reporting Relationship: This position reports to the Director of Food Safety & Quality Assurance, Regulatory & Supplier Onboarding 

Minimum Qualifications, Knowledge, Skills, and Work Environment:  

• Education and Experience: The combination of education and professional experience must exceed 6 years: 

• In a leadership role: Requires 2 years of experience partnering with senior-level  operations team members engaged in executing Food Safety & Quality Assurance programs  

• In a technical role: Requires 6 years of experience engaged in delivering Food Safety & Quality Assurance programs 

• A bachelor’s degree in a program related to the functional area can count for 2 of the six-year requirement 

• An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the six-year requirement  

• In the industry: 3-5 years of Hospitality/ F&B experience  

• ServSafe Food Safety Certification required  

• CP-FS (Certified Professional Food Safety) preferred 

• Specialized Training:  

• Training that leads to technical expertise in FDA Model Food Code, FSMA, Code of Federal Regulations, General Microbiology, Public Health 

• Training that leads to an in-depth knowledge of legal and regulatory ramifications of the food safety area 

• Specialized Skillset/Competencies/Traits 

• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances 

• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals 

• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results 

• Location/Travel: 

• This position is based at the F&B Center of Excellence in Bethesda, MD 

• Requires up to 25% travel to airport locations