Busser

Busser Job Description - Fine Dining, Upscale Italian Restaurant

Summary/Objective 

The busser/server assistant at our Angelina’s family of restaurant is someone who is attentive to customers and coworkers so that the guests dining in the restaurant have the best service possible. Cleaning tables, booths, and chairs, quickly removing dirty dishes, and serving drinks are all part of a busser’s day.

The busser/server assistant will help servers and bartenders by setting tables, filling beverage glasses, and providing silverware. They will occasionally serve food and beverages to patrons at tables. The ideal busser candidate will be professional, friendly, and will strive to meet the highest standards of quality customer service.

Essential Function 

Preparing for guests by cleaning and setting tables

· Setting up any seasonal decorations, candles, or tablecloths

· Greeting patrons, and if needed, escorting guests to tables

· Assisting guests by providing menus; keeping menus clean and presentable

· Serving water to guests and refilling beverage glasses as needed

· Placing and replacing silverware as needed

· Delivering beverages from the bartender

· Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers

· Removing guests’ dirty dishes and utensils

· Delivering used dishes and utensils to the kitchen for cleaning

· Assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed

· Vacuuming, sweeping, or mopping dining room

· Removing trash and recycling; replacing trash bags

· Cleaning up guest spills as needed

· Directing guests to restrooms or exits as needed

· Clearing table as guests complete their meals and prepare tables for next guests

· Following and maintaining all sanitation and safety procedures

· Performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift

· Additional duties may include assisting kitchen staff with preparing ingredients and cleaning kitchen surfaces

Competencies

Customer/Client Focus.

Ethical Conduct.

Initiative.

Thoroughness.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 25 pounds.

Position Type/Expected Hours of Work

This position regularly requires long hours, weekend work and holidays.

Travel

No travel expected for this position.

Required Education and Experience

State applicable health and/or alcohol compliance card.

Must be of legal age according to state regulations to serve alcohol.

Qualification

Clean background check. 

No visible tattoos, and if any, they must be covered throughout your shift.

Must have two valid forms of identification that qualifies employee to work in the United States.

Must be available to work at least 20 hours a week.

Preferred Education and Experience

• Prior server and busser experience in an Italian Fine dining restaurant
• Food Handlers Card

Other Job Jutties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Spectrum Restaurant Management Group LLC / Angelina’s family of restaurants is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other status protected by applicable federal, state, or local laws.

Spectrum Restaurant Management Group LLC / Angelina’s family of restaurants is also committed to providing reasonable accommodation to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable laws. We strictly prohibit retaliation against individuals who report discrimination, participate in an investigation, or exercise their legal rights