Restaurant Manager

Restaurant Manager

Terrain

Terrain is seeking an experienced, service-driven Restaurant Manager to oversee daily operations and deliver an exceptional guest experience. The ideal candidate is a strong leader who thrives in a hospitality first environment, leads by example, is hands on, highly communicative, wants to be part of a team environment, and maintains operational excellence while supporting business growth.

The Restaurant Manager will be responsible for front-of-house leadership, staff management, guest satisfaction, inventory oversight, scheduling, and ensuring all health and safety standards are consistently met.

• Oversee daily restaurant operations to ensure smooth and efficient service

  • Support with Breakfast, Lunch, Dinner, & Brunch Services

• Deliver a welcoming, high-quality dining experience for all guests

  • Embody a hospitality first mind-set, delivering on making warm and genuine interactions and experiences

• Actively be a leader on the floor, getting ahead of communication with the guest and the team and engaging with each guest. 

• Maintain cleanliness, presentation, and service standards throughout the restaurant

• Monitor reservations, table flow, and peak service periods

• Recruit, train, mentor, and supervise front-of-house staff

  • Support in conducting weekly 1-1s w/ ALL FOH Staff

• Support in training new hires & ongoing food, beverage and service.

• Foster a positive, team-oriented workplace culture

• Conduct performance evaluations and provide ongoing coaching

• Lead pre-shift meetings and communicate daily goals and updates

• Support budgeting, cost control, and revenue targets

  • Support in Monthly Inventory

• Monitor inventory levels and coordinate ordering with suppliers

  • Support the AM Ordering & Dry Good Pars

• Review daily sales, cash handling, and reporting procedures

  • Close restaurant 3x a week, ensuring accurate reporting w/ Navi & FOH Service Recap

• Assist with organizing invoices and orders

• Manage daily labour & staffing ensuring 11% Labour Target

• Full-time position consisting of 5 working days per week with 2 consecutive days off

• Expected shifts are typically 8–10 hours per day

• Schedule will include a balanced mix of breakfast, brunch and dinner service shifts

• Opening shifts begin at 1:00 PM

• Closing shifts begin at 3:00 PM

• Availability for evenings, weekends, and holidays is required

• Maintain company policies and operational procedures

• Support adherence to brand standards and hospitality excellence

• Lead by example with professionalism, accountability, and a positive attitude

• Foster a respectful, supportive, and team-oriented work environment

• Demonstrate the importance of respecting and supporting all team members across front and back of house

• Work alongside the service team during shifts to ensure seamless guest experiences

• Support staff development through coaching, communication, and hands-on leadership

• Maintain strong communication between management, kitchen, and service teams to ensure smooth daily operations