Front Desk Agent

Imagine being the first smile and the warm welcome that sets the tone for an unforgettable guest experience. Your interaction can influence not only a guest's stay but the entire perception of our brand. With your genuine warmth and helpful nature, you’ll have the opportunity to make a difference, from greeting an excited family on their vacation to addressing the needs of a travel-weary guest with prompt courtesy.

Join us and experience a fulfilling career path where every day brings new opportunities to brighten someone’s day.

Role Responsibilities

• Deliver exceptional service and create a memorable first impression for guests.
• Engage with guests both in person and over the phone, ensuring their needs are met with professionalism.
• Enjoy problem-solving and utilize a computer to efficiently manage check-ins and check-outs, along with handling cash and credit card transactions accurately.

Essential Qualities

To excel in this role, you must possess excellent English communication skills, both in writing and speaking fluently. Regular use of a computer and various software is expected. This position involves continuous movement and standing, with occasional lifting or moving of up to 20 pounds.

Benefits

• Comprehensive Medical, Dental, and Vision Plans
• Life Insurance
• Long and Short-Term Disability Insurance
• 401-K Retirement Plan
• Supplemental Insurance Options
• Opportunities for Professional Growth and Development
• Compensation Based on Experience
• Exclusive Travel Discounts

Step into a role where your passion for service is rewarded and your career can flourish.