Photo of The Ballantyne, a Luxury Collection Hotel, Charlotte, NC

Banquets Houseperson

The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway
Charlotte, NC 28277

Hotel with 244 Rooms
Managed By Northwood Hospitality
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Compensation: NA, Full-Time

Job Description

Job Description

Banquet Houseperson - BQTHSPSN 

Department: Banquets  

Reports To: Banquet Manager  

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:  

The Banquet Houseperson is responsible for assisting in the setup, service, and breakdown of banquet and catering events. This role requires a strong attention to detail, physical stamina, and the ability to work in a fast-paced environment. 

Key Responsibilities 

  • Setup:  
  • Set up tables, chairs, linens, and other equipment according to event specifications. 
  • Assist in the placement of centerpieces, table settings, and other decorative elements. 
  • Ensure all equipment is clean and functional. 
  • Service:  
  • Transport food and beverage items to and from the kitchen and banquet areas. 
  • Assist in the service of food and beverages to guests, as needed. 
  • Maintain cleanliness and organization of service areas throughout the event. 
  • Breakdown:  
  • Remove all food and beverage items from tables and dispose of waste properly. 
    • Strip tables and stack chairs. 
    • Clean and sanitize all equipment and surfaces. 
    • Transport used linens and equipment to designated areas. 
    • General:  
    • Adhere to all safety and sanitation guidelines. 
    • Maintain a professional appearance and demeanor. 
    • Work cooperatively with other team members. 
    • Be flexible and able to adapt to changing schedules and event requirements. 

Qualifications 

  • Previous experience in a banquet or hospitality setting preferred. 
  • Ability to lift and carry heavy objects. 
  • Ability to stand for long periods of time. 

Physical Demands 

  • Requires standing, walking, bending, lifting, and carrying items. 
  • Must be able to lift and carry up to 50 pounds. 

Work Environment 

  • Fast-paced, often hectic environment. 
  • Exposure to hot and cold temperatures. 
  • Irregular work hours, including evenings, weekends, and holidays. 

Perks & Benefits: 

  • Medical, Dental, Vision  
  • Hotel Discounts  
  • Paid Time Off  
  • Employee Assistance program 

 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.  

Posted June 19, 2026

About The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

About Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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