Food and Beverage Manager
The London, a Luxury Collection Hotel, New York City
151 West 54th Street
New York,
NY
10019
Job Description
The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue.
Responsibilities:
- Operations Management:
- Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management.
- Ensure adherence to all food safety, sanitation, and health regulations.
- Maintain a clean, safe, and organized restaurant environment.
- Monitor and control food and beverage costs.
- Manage inventory and purchasing.
- Customer Service:
- Deliver exceptional customer service, ensuring guest satisfaction.
- Handle guest complaints and resolve issues promptly and professionally.
- Build and maintain strong relationships with guests.
- Team Leadership:
- Recruit, hire, and train restaurant staff.
- Motivate and inspire the team to achieve high performance.
- Foster a positive and collaborative work environment.
- Conduct regular performance reviews and provide feedback.
- Financial Performance:
- Analyze financial reports to identify areas for improvement.
- Develop and implement strategies to increase revenue and profitability.
- Manage labor costs and control expenses.
- Menu Development:
- Assist in menu planning and development.
- Ensure food quality and presentation standards are met.
- Event Planning:
- Coordinate and execute private dining events, banquets, and special occasions.
Qualifications:
- Proven experience as a Restaurant Manager or similar role in a high-volume restaurant.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
- Proficiency in POS systems and restaurant management software.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and a commitment to providing exceptional guest experiences.
About The London, a Luxury Collection Hotel, New York City
Experience our New York Luxury Hotel near Central Park
The London, a Luxury Collection Hotel, New York City is your home away from home on 54th Street. Explore the best of New York City just steps from the front doors of our luxury hotel, including Central Park, Carnegie Hall, the Museum of Modern Art (MoMA), and Radio City Music Hall. Our 562 suites offer a refined, residential experience—complete with striking city views and up to 2,700 square feet of private accommodations. Epicurean delights await at Dabble, our lobby-level restaurant enjoyed by hotel guests and New Yorkers alike.
About Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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