Restaurant Host

About this job...

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant.  Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction.  Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

About Hawkeye Hotels…

Founded in 1982, Hawkeye Hotels is one of America's fastest growing privately-owned hospitality firms with over $1.5 billion in assets across the country.  For over three decades, Hawkeye Hotels has evolved strengths in development, investment, and management of hotel properties. Whether it's identifying strong investment opportunities in economic downturns, breaking records for building construction, or maintaining relationships with key lenders and franchises for 30+ years, our company chooses to stay rooted in Iowa hospitality values. Our work is only possible because of our talented, passionate, and dedicated associates. 

Join us today and become part of the family!

Equal Opportunity Employer.