Bistro Attendant

Job Overview:
The Bistro Attendant is a multi-skilled team member responsible for delivering excellent food and beverage service to our guests. This role combines front-of-house customer service—including cash handling and guest interaction—with back-of-house duties such as food preparation, cooking, and kitchen support. If you’re an outgoing person with a passion for hospitality and ready to make a difference, we’d love to hear from you!

Key Duties & Responsibilities:

Guest Service:
• Greet and interact with guests, ensuring a welcoming and enjoyable dining experience.
• Present menus, answer questions, and make food or beverage recommendations.
• Take food and drink orders, process payments, and ensure prompt, accurate service.
• Check with guests to ensure satisfaction and promptly address any issues.
• Inform guests about daily specials and promotions.

Food & Beverage Handling:
• Serve food and beverages, including alcoholic drinks (with proper age verification).
• Prepare hot, cold, and mixed drinks, chill wine bottles, and serve specialty dishes.
• Assist with food preparation, including salads, appetizers, desserts, and brewing coffee.
• Cook on a flat-top grill, deep fryer, gas stovetop, and oven as needed.
• Garnish and decorate dishes for an appealing presentation.

Restaurant Maintenance:
• Clean tables, counters, and dining areas after service.
• Roll silverware, set tables, and restock service stations.
• Perform cleaning duties such as sweeping, mopping, taking out trash, and tidying up dining areas and bathrooms.
• Ensure the restaurant is well-prepared for the next shift or large parties.

Administrative Support:
• Prepare guest checks, process payments, and credit card transactions.
• Assist hosts with answering phones, taking reservations, and managing to-go orders.
• Provide guests with local area information and directions.

Education & Experience Requirements:

• High School Diploma or GED, or equivalent work experience.
• Marriott experience preferred.
• Previous guest or customer service experience preferred.
• Certification in liquor, wine, and food service is a plus.
• TIPS, CARE, or equivalent certification required (or must be obtained on the first day).
• Ability to use property management systems, computers, and point-of-sale systems.