Photo of Hotel Valencia Santana Row, San Jose, CA

Human Resource Manager

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

Hotel with 212 Rooms
Managed By Valencia Hotel Group

Benefits: Medical, Dental, Vision, & Life Insurance, Paid Days Off, Community Paid Days Off, Discount Parking, Comp Nights at Valencia Hotel Group Hotels and the opportunity to work with a great team.

Hotel Valencia Santana Row - San Jose, California Come be a part of an AWARD WINNING TEAM. Our hotels are unique and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group, is a collection of hotels are created for today’s passionate travel
Compensation: $100,000 to $115,000 per year plus bonus, Full-Time
Mostly Monday through Friday 8:30am-5pm with Possible Evenings and or Weekends

REPORTS TO: General Manager; with a dotted line to Corporate Director of Human Resources

STATUS: Exempt

JOB SUMMARY: Manage all areas of Human Resources administration

Physical Requirements:

  • Sitting: Frequently. Standard office furniture.
  • Standing/Walking: Occasionally. When conducting training sessions. To transfer documents, files, memos to other parts of the hotel
  • Crouching: Occasionally. Place or retrieve items from floor or lower shelves.
  • Stooping: Frequently. To place or retrieve files.
  • Twisting: Frequently. Conversing with associates and guests, working on computer.
  • Handling: Frequently. Typing, computer keyboard, papers, files, phone.
  • Grasping: Frequently. Opening doors and drawers.
  • Pushing/pulling: Occasionally. 20 lbs - chairs, file drawers, filing systems.
  • Lifting/carrying: Occasionally. 10 lbs – dockets, ledgers, binders, data and small tools.

Working Environment:

  • Interior of hotel, in all areas of the hotel
  • Exterior of hotel with exposure to weather condition

DUTIES & FUNCTIONS:

Essential:

  • Recruitment, selection and onboarding of management and hourly employees. Processing and finalizing new hires into the system.
  • Assist with the development and implementation of policies and procedures.
  • Benefits and salary administration.
  • Assist with training and development of management and hourly employees.
  • Assist managers in lowering attrition.
  • Administer Worker’s Compensation claims and Workplace Safety
  • Maintain an employee and labor relations program which provides fair and consistent treatment to all employees so they will be committed to their jobs and loyal to Lone Star Court.
  • Evaluate reasonable accommodations to enable individuals with disabilities to perform the essential functions.
  • Hosting and setting up of new hire orientation at properties.
  • Job Descriptions and Performance Appraisal administration
  • Maintenance of all applicant and personnel files.
  • Advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws.
  • Unemployment claims administration
  • Compliance with all state and federal discrimination and employment regulations
  • Compensation and Benefits:
  • Annual wage surveys. Local by calling area hotels and using Wage watchers.
  • Compensation and reward program.
  • Annual increases
  • Assist with management and administration all direct benefits (Medical, Dental, Vision, Life, Voluntary life, Short Term Disability, Long Term Disability, Flexible Spending Account, 401K, Employee assistance program, wellness program and travel assistance program).
  • Federal and State record keeping requirements
  • Federal and state reporting compliance
  • Federal and state posting requirements
  • Assist and administration Training and Development programs
  • Process biweekly payroll
  • HRIS maintenance and management
  • Administration assistance for General Manager. Duties include reporting, tracing, scheduling, organization, and GM discretion of needs (falling within light office duties).
  • Monitor and reply to Guest Reviews both internal and online
  • Assist in Hotel ran functions for employees
  • AR assistance in billing and collecting of Accounts Receivables
  • Administer Employee relations with milestones, information boards and charity.

Basics:

  • Relentlessly train and motivate customer service employees
  • Maintain integrity of cost controls and proper maintenance of assets
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions immediately
  • Maintain hotel equipment in proper working conditions
  • Any other duties assigned by your supervisor

ESSENTIAL SKILLS AND QUALIFICATIONS:

  • Excellent verbal and written communication skills
  • Excellence time management, public speaking, and problem-solving skills
  • Proficiency in Microsoft Office Suite and presentation software
  • Ability to operate media equipment such as projectors and personal computers
  • Good organization skills, leadership, and interpersonal skills
  • Ability to work with a team and have attention to detail
  • Ability to communicate effectively with management and other departments

CANDIDATE PROFILE

Education and Experience

  • Bachelors degree in Human Resources, Business Administration, or related field required.
  • A minimum of three years of human resource management experience preferred.
  • SHRM-CP or SHRM-SCP highly desired.

Benefits: 

To apply through Hotel Valencia's Careers page, click below:

https://www.paycomonline.net/v4/ats/web.php/portal/5881840B4D768D182C9AA1C437D6FB12/jobs/471481?jpt=9584635447f6641c61ef22805c5dfd06

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer. Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Posted August 18, 2026

About Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

About Valencia Hotel Group

About the company

Urban. Sophisticated. Luxurious. Exceptionally comfortable. Experience the Timeless Hospitality® of a Valencia Hotel Group. Created for today’s passionate traveler, each of our hotels are intentionally built to showcase both modern design and classic character, reminiscent of the great hotels of cities of a bygone era. It is our philosophy that every guest can come to expect a true sense of place, unique amenities, attentive service and the prime locations that bring you closer to all the host destination has to offer.  

Whether you are visiting our Valencia brand in San Jose at Hotel Valencia Santana Row or deep in the heart of Texas in San Antonio at Hotel Valencia Riverwalk, you will find our consistency in signature luxury and outstanding service.   

Valencia Hotel Group’s first 'court' concept, Lone Star Court, in Austin, TX at The Domain, which is a park-like setting in Northwest Austin full of shopping, restaurants, movie theater, and more.  This is “Timeless Hospitality®” at its best uniquely capturing the true essence of Austin and the great state of Texas while embracing a bit of Americana, with an authentically designed destination experience that pays tribute to the heyday hotel era of the 30’s, 40’s, and 50’s. 

Why people like to work here

Offering distinctive hotels in electric cities, Valencia Group is an exciting work environment that fosters creativity and ingenuity. Our unique hotels breed a warm and inspired atmosphere, garnering awards across a broad range of categories. If you think this environment is something you would like to be a part of, we would love to have you on our team.

Other Job Openings