Custodian / Housekeeping

POSITION SUMMARY

The Custodian/Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment throughout Springfield Country Club. This position performs routine cleaning and custodial duties in public areas, restrooms, event spaces, offices, hallways, and other areas of the Club.

The ideal candidate is dependable, detail-oriented, able to work independently, and takes pride in maintaining the appearance and cleanliness of the Club for members, guests, employees, and event attendees.

ESSENTIAL DUTIES AND RESPONSIBILITIESCleaning & Housekeeping

• Clean and maintain assigned areas of the Country Club, including public areas, hallways, restrooms, offices, event spaces, and other designated areas.
• Sweep, mop, vacuum, dust, and sanitize floors and surfaces.
• Clean and disinfect restrooms, including toilets, sinks, mirrors, counters, and floors.
• Empty trash and recycling containers and replace liners as needed.
• Dust and clean furniture, fixtures, windows, doors, walls, and other surfaces.
• Clean and maintain high-touch areas throughout the Club.
• Maintain cleanliness of event and banquet spaces before, during, and after functions as assigned.
• Assist with room and event-space resets, including moving chairs, tables, and other items as needed.
• Replenish restroom and housekeeping supplies, including paper products, soap, and other necessary materials.
• Maintain cleanliness of employee areas and other designated service areas.
• Respond promptly to spills, accidents, and other cleanliness concerns.

Club & Event Support

• Assist with maintaining the appearance of the Club before, during, and after weddings, banquets, meetings, tournaments, and other events.
• Provide additional cleaning and custodial support during periods of high guest or member activity.
• Assist with setup and breakdown of designated areas when requested.
• Maintain a professional and courteous demeanor when working around members, guests, and event attendees.
• Report maintenance concerns, damage, safety hazards, or unusual conditions to management promptly.

Safety & Sanitation

• Follow all company safety, sanitation, and housekeeping procedures.
• Properly use and store cleaning chemicals and equipment in accordance with manufacturer instructions and company procedures.
• Use appropriate personal protective equipment when required.
• Maintain a safe and organized work area.
• Immediately report unsafe conditions, injuries, property damage, or hazardous materials to management.
• Follow all applicable OSHA, health, sanitation, and workplace safety requirements.

Inventory & Equipment

• Maintain adequate supplies in assigned areas and notify management when supplies need to be replenished.
• Properly operate and care for vacuums, floor equipment, carts, cleaning tools, and other custodial equipment.
• Keep cleaning closets, supply rooms, and equipment areas clean and organized.
• Report damaged or malfunctioning equipment to management.

General Responsibilities

• Maintain a professional appearance and follow the Club's dress and grooming standards.
• Maintain confidentiality and respect the privacy of members, guests, and employees.
• Follow all Springfield Country Club policies, procedures, and work rules.
• Attend required meetings and training sessions.
• Work cooperatively with Housekeeping, Facilities, Banquet, Food & Beverage, Golf, and other departments.
• Perform other duties as assigned by management.

QUALIFICATIONS

• Previous housekeeping, custodial, hotel, country club, hospitality, or commercial cleaning experience preferred but not required.
• Ability to work independently and follow written and verbal instructions.
• Strong attention to detail and commitment to cleanliness.
• Dependable, punctual, and responsible.
• Ability to interact professionally with members, guests, and coworkers.
• Ability to work effectively in a fast-paced environment, particularly during events and busy Club operations.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.
• Ability to bend, stoop, kneel, reach, and climb stairs as necessary.
• Ability to lift and carry cleaning supplies and equipment.
• Ability to push and pull cleaning carts and equipment.
• Ability to occasionally lift up to 50 pounds.
• Ability to work around cleaning chemicals and follow appropriate safety procedures.
• Ability to perform repetitive cleaning and physical tasks throughout the work shift.

WORK ENVIRONMENT

This position works primarily indoors but may occasionally perform duties outdoors or in other areas of the Country Club property. The position may require working around members, guests, wedding parties, banquet events, food and beverage operations, and other Club activities.

The schedule may include mornings, evenings, weekends, holidays, and special events based on the operational needs of Springfield Country Club.

PERFORMANCE EXPECTATIONS

The Custodian/Housekeeper is expected to:

• Maintain consistently high standards of cleanliness and sanitation.
• Complete assigned duties thoroughly and within expected timeframes.
• Demonstrate reliability and punctuality.
• Treat members, guests, and coworkers with professionalism and respect.
• Follow safety procedures and properly use cleaning products and equipment.
• Communicate promptly with management regarding maintenance issues, safety concerns, or other problems.
• Contribute to a positive and professional environment throughout Springfield Country Club.