Accounts Receivables - Temporary

JOB SUMMARY

Balance daily settlement, reviewing all direct bill information, answering phones and handling guest problems, and timely invoicing of all direct bill accounts.

ESSENTIAL JOB FUNCTIONS 

• Invoice all direct bill accounts.
• Posts all miscellaneous payments
• Reviews and completes all credit verifications for direct bill accounts.
• Balance credit cards.
• Maintains an organized and accurate direct billing file.
• Handle customer inquiries regarding billing and completes all requests for receipt copies.
• Research chargebacks, billing disputes, partial payments, etc.
• Assist with phases of month end inventories.
• Attend pre-conference and post-conference meetings
• Review past due accounts and recommend actions based on collectability 
• Maintain shortfall and cancellation information
• Responsible for clerical functions related to the position.
• Responsible for check control procedures and guest check audits.
• Adheres to all Company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Accounting Personnel when need.
• Perform any related duties as requested by supervisor/manager. 

KNOWLEDGE, SKILLS & ABILITIES 

• At least 1 year of related accounting experience with hotel experience required.
• Knowledge of accounting operations to include all aspects such as accounts payable, general cashiering, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.  This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests.   Must have excellent telephone etiquette skills.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Considerable knowledge of Microsoft Windows, MS Word, and MS Excel.
• Ability to communicate effectively, both orally and in writing.   
• Ability to work independently and as part of a team.
• Ability to maintain moderately complex records and ensure their confidentiality.
• Ability to work under pressure and to meet deadlines.  
• Knowledge in PMS and CI/TY systems.

PHYSICAL DEMANDS 

• Lifting up to 20 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking,
• 90% sitting and the rest walking 
• Frequent talking, hearing, seeing and smiling.             

 EOE/M/F/D/V