Senior Hospitality Manager
Delaware North at Stadium of Light
Millenium Way
Sunderland,
Monkwearmouth England
United Kingdom
The opportunity
Delaware North UK is hiring a full-time Senior Hospitality Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. As a Senior Hospitality Manager, you will be managing the hospitality operations and communicating with guests at meetings and events. If you are the Head Hospitality Manager we are looking for to motivate teams to deliver cost effective, efficient, and quality guest service, take a shot at your career with us. Apply today.
What we offer
At Delaware North U.K., you’ll be part of a team delivering unforgettable experiences at some of the UK’s coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and musical icons taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
What will you do?
- Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
- Plan and support hospitality services at Stadium of Light with strong organisational skills and resources, ensuring guest focus in all decisions
- Collaborate with the meetings and events sales team in new business opportunities, as well as build strong relationships with senior leaders and provide administrative assistance as needed
- Follow all finance, payroll, and purchasing company procedures, and produce accurate post-event reporting
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- 5+ years’ experience, with 1+ years’ management experience preferred
- Skills in leadership, communication, self-motivation, IT literacy including Microsoft Office, service orientation, and customer focus
- Operational experience in a similar setting, with 3 years’ experience in a similar role and 5-6* fine dining environment as beneficial
- Qualifications and knowledge of management or the Food & Beverage industry within hospitality and catering is beneficial
Physical requirements
- Availability to attend shifts for matchdays and event days, due to events-based nature of roles, with opportunity for set up shifts
About Delaware North at Stadium of Light
Who We Are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
About Delaware North
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
