Director of Sales

Sell More Than Rooms—Sell The Smokies Experience

At Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton, every day brings a new reason for guests to visit—and a new opportunity to win their business. Set in the heart of one of Tennessee’s most energetic leisure destinations, our hotel welcomes families, tour groups, corporate travelers, reunions, weddings, and adventure-seekers drawn to the Great Smoky Mountains, Dollywood, live entertainment, shopping, and unforgettable Southern hospitality.

We’re looking for a driven, relationship-building sales leader who knows how to turn a destination’s excitement into revenue. This is an opportunity to shape the sales strategy for a distinctive Hilton-affiliated hotel, lead a talented sales team, build meaningful community connections, and make a measurable impact on top-line performance.

If you thrive on the thrill of the chase, love opening doors with new clients, and know that great hotel sales starts with genuine relationships, this is your stage.

What You’ll Lead

• Drive top-line revenue performance and consistently meet or exceed monthly and annual revenue goals.
• Increase the hotel’s STAR market share through smart positioning, strategic prospecting, and a strong command of the competitive landscape.
• Lead and support a sales office that includes one additional sales managers serving key markets such as Corporate, SMERF, Tour & Travel, intermediaries, and other high-value segments.
• Proactively generate business through face-to-face appointments, local networking, tele-prospecting, site tours, sales calls, and targeted follow-up.
• Represent the hotel at sales blitzes, community events, industry functions, and destination-focused opportunities throughout Pigeon Forge and the greater Smoky Mountain region.
• Evaluate prospective business opportunities and present thoughtful recommendations to the General Manager, VP of Sales & Marketing, and Revenue Manager.
• Build loyal, long-term relationships with top-producing accounts while delivering the responsive, polished service expected from a Tapestry Collection by Hilton hotel.
• Stay ahead of the competition by knowing their sales strategies, strengths, and weaknesses—and confidently communicating why Black Fox Lodge is the better choice.
• Maintain timely, accurate sales reports, internal communications, account activity, and all established administrative processes.

Why This Is A Standout Opportunity

Pigeon Forge is not a “wait for the phone to ring” market. It’s a place where memories are made year-round—where mountain views, family attractions, conventions, festivals, and group travel create an exciting landscape for a sales professional who enjoys being out in the community and ahead of the next opportunity.

You’ll represent a hotel with the character and individuality of the Tapestry Collection by Hilton, paired with the recognition and resources of one of hospitality’s most respected brands. You’ll have a compelling product, a vibrant destination, and plenty of stories to tell clients who are looking for more than a place to stay.

What You’ll Bring

• Previous hotel sales experience, including successful outside/direct sales experience.
• A stable work history and a demonstrated ability to build revenue through proactive selling.
• Strong organization, disciplined client follow-up, and the ability to manage multiple priorities with confidence.
• A competitive, self-motivated, entrepreneurial spirit with the energy to create opportunities rather than wait for them.
• Exceptional written and verbal communication skills, along with polished presentation abilities.
• Strong relationship-building skills, professional integrity, and a sincere commitment to client loyalty.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Bring your sales instincts, your hospitality passion, and your best ideas. At Black Fox Lodge Pigeon Forge, you won’t just sell hotel rooms—you’ll help guests and groups discover the magic of the Smokies.