Photo of Southland Casino Hotel, West Memphis, AR

HR Specialist

Southland Casino Hotel

1550 N. Ingram Blvd.
West Memphis, AR 72301

Casino & Hotel
Managed By Delaware North
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Compensation: $45,800 to $73,400 per year, Full-Time

The opportunity

Delaware North Gaming is hiring a full-time HR Specialist to join our team at Southland Casino in West Memphis, Arkansas. As a Human Resources Specialist, you will be responsible for comprehensive HR support, serving as a key resource to team members and leaders by supporting the administration of FMLA, ADA Accommodations, Worker’s Compensation, leaves of absence, Onboarding, Employee Relations and day-to-day HR operations. Working hours are Monday-Friday 11:00 am – 7:00 pm CST.

If you like to innovate, enact change, and seek growth opportunities, apply now to join our team. 

Pay

Minimum – Anticipated Maximum Base Salary: $45,800 – $73,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Coordinate and administer leave, accommodation, workers’ compensation, and related case processes through our HR systems in partnership with internal and external stakeholders
  • Manage the full lifecycle of assigned cases by maintaining documentation, tracking progress, conducting follow-ups, and processing HR transactions accurately
  • Communicate leave requirements, accommodation details, work restrictions, return to work information, and case updates to team members and operational leaders
  • Partner with managers on leave administration, workplace accommodations, attendance matters, and return to work processes while escalating complex issues as needed
  • Review attendance records, process attendance appeals, conduct audits, and ensure documentation accuracy and compliance with established procedures
  • Support onboarding activities by verifying completion and accuracy of employment records and required new hire documentation
  • Maintain confidential HR records, oversee Form I-9 compliance, and ensure adherence to applicable employment regulations and company policies

More about you

  • Bachelor’s degree in human resources, business administration, or a related field preferred 
  • Minimum of 3 years of progressive human resources experience in an HR Specialist, HR Generalist, HR Manager, or comparable HR role 
  • Strong knowledge and experience managing administer leave, accommodation, workers’ compensation, and related case processes required
  • Working knowledge of federal and state employment laws and HR compliance requirements, with experience with employee onboarding and Form I-9 compliance 
  • Experience using an HRIS platforms
  • Experience supporting a large hourly workforce in a fast-paced operational environment preferred 
  • Ability to exercise sound judgment and maintain confidentiality when handling sensitive employee and medical information 
  • Casino, gaming, hospitality, entertainment, food and beverage, or other high-volume operational HR experience preferred 

Physical requirements

  • The working hours are Monday-Friday 11:00 am – 7:00 pm CST
  • Able to work onsite 100% of the time

Shift details

Split shift
M-F
8hr shift

Posted September 17, 2026

About Southland Casino Hotel

Southland Casino Hotel, located in West Memphis, Arkansas, is a premier, full-service gaming and entertainment destination situated just 7 minutes from downtown Memphis. Following a $320 million expansion completed in 2022, the facility features a modern 20-story hotel tower and a massive 113,000-square-foot casino floor, transforming it from its original roots as a greyhound racing park into a Las Vegas-style venue. 

Casino and Gaming - Gaming Floor: The 113,000-sq.-ft. casino boasts 2,400 slot machines, 50 live table games, and a high-energy sportsbook.
Games Offered: Offerings include a wide variety of slots (ranging from penny to high-limit), blackjack, craps, roulette, and stadium gaming.
High Limit Room: Features 54 high-limit slot machines and six blackjack tables with $50+ minimum bets.
Racing: While focusing on the casino, it maintains its roots with simulcast horse and greyhound racing. 

Hotel Accommodations -
Tower: The hotel is a 20-story, blue-glass high-rise tower.
Rooms: 300 rooms, which include 60-70 suites and 12 penthouse suites.
Amenities: Rooms feature floor-to-ceiling windows, modern decor, and, in some, rain showers.
Pet Policy: Pet-friendly rooms are available.

Dining and Nightlife - Southland offers multiple dining venues ranging from casual to upscale:
PIgnite Steakhouse: An upscale dining experience.
The Kitchens: A large, buffet-style restaurant.
Other Options: The Fry House, The Grind, and Sports Bar &Lamp; Grill.Bars: Several bars are on-site, including the Chairman’s Bar, Charred Oak Bourbon Bar, and the Ignite Steakhouse Bar. 

Amenities and Services
Parking: A 5-story parking garage with 1,250–1,400+ spaces, plus valet parking.
Fitness Center: A 24-hour fitness center is available.
Events: Regular live music and entertainment are featured.
Safety: The facility is equipped with a comprehensive security program, including a weapons detection system. 

Southland Casino is owned and operated by Delaware North, a global leader in hospitality. 

About Delaware North

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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