Front Desk Agent/Night Audit

OurTEAMcultureinspireseveryassociatetoachieveMORE,bothpersonallyandprofessionally.We’recommittedtocreatingapositiveenvironmentwhereyoufeelvalued,supported,andexcitedaboutwhatyoudoeveryday.

T.E.A.M.=TogetherEveryoneAchievesMore

We’relookingforafriendly,outgoing,anddetail-orientedhospitalityprofessionaltojoinourgrowingTEAMasaFrontDeskAgent/NightAuditor!

Inthisrole,you’llcreatelastingfirstimpressions,provideexceptionalguestservice,andhelpensuresmoothhoteloperations.You’llalsoperformnightlyaudits,balancedailytransactions,andpreparereportstosupportanaccurateandseamlesstransitionintothenextbusinessday.

• Welcomeguests,managereservations,assignrooms,andissueroomkeys.

• Handlecheck-ins,check-outs,guestrequests,andinquiriesprofessionally.

• Performnightlyaudits,reconcileaccounts,andverifydailyfinancialtransactions.

• Preparenightlyreportsandensureaccuraterecords.

• Addressguestconcernsandresolveissuespromptlyandcourteously.

• Maintainaclean,organized,andwelcomingfrontdeskarea.

• Supportovernighthoteloperationsandcommunicateimportantupdatestotheteam.

Webelieveininvestinginourassociatesandpromotingfromwithin.ThroughourManagementDevelopmentProgram(MDP),topperformerscanworktowardleadershipopportunitiesinaslittleasoneyear!

CareerAdvancementOpportunities:

• FrontOfficeManager

• OperationsManager

• AssistantGeneralManager

• GeneralManager

ReadytobuildyourfuturewithaTEAMthatfeelslikefamily?What'sYourMORE?

• 401(k)retirementplan

• Health,dental,vision,life,andvoluntaryinsuranceoptions

• ManagementDevelopmentProgram

• TEAMmemberandtraveldiscounts

• Vacation,wellness,andholidaypay

• Careeradvancementopportunities

• Employeereferralbonusprogram

Full-timeassociatesareeligibleforbenefits,includingpaidtimeoff,traveldiscounts,andinsuranceoptions.

TravelMore,SpendLess!Enjoyexclusivetraveldiscountsatthousandsoflocationsacrossmultiplebrands,withselectfoodandbeveragediscountsavailable.

• Previousfrontdeskorhotelexperiencepreferred,butwe’rewillingtotraintherightcustomerserviceprofessional.

• Nightauditorcash-handlingexperienceisaplus.

• FamiliaritywithMicrosoftOfficeandhotelmanagementsystemssuchasOnQ,Opera,FOSSE,orsimilarplatformsisbeneficial.

• Strongcommunication,customerservice,andproblem-solvingskills.

• ExcellentEnglishspeaking,reading,andwritingskills;Spanishandadditionallanguagesareaplus.

• Strongattentiontodetailandtheabilitytobalanceaccountsaccurately.

• Abilitytomultitask,workindependently,andmanageresponsibilitiesduringovernightshifts.

• Flexibleavailability,includingnights,weekends,andholidays.

We’recommittedtotraininganddevelopingourassociatesinapositive,team-orientedenvironmentwhereyoucanbuildyourskillsandgrowyourhospitalitycareer.

Pay:$20.00perhour

Inaccordancewithfederallaw,allnewhiresmustverifytheiridentityandauthorizationtoworkintheUnitedStatesandcompleteFormI-9uponhire.