Photo of The Westin Chicago Lombard, Lombard, IL

Banquet Captain

The Westin Chicago Lombard

70 Yorktown Center
Lombard, IL 60148

Hotel with 500 Rooms
Managed By Crescent Hotels & Resorts
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Full-Time

Description

JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.

This position requires previous banquet supervisory/leadership experience. Prefer previous hotel experience. This position requires the ability to work flexible shifts to include, weekends and holidays.

ESSENTIAL JOB FUNCTIONS:

  1. Check server and houseperson banquet event orders to ensure that all information is accurate.
  2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
  3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
  4. Communicate all banquet event order changes to catering or convention services office and affected departments.
  5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
  7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
  8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  9. Post all banquet checks at end of day and turn in to Night Audit
  10. Comply with attendance rules and be available to work on a regular basis.
  11. Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted October 15, 2026

About The Westin Chicago Lombard

An empowering experience awaits you at The Westin Chicago Lombard, a dynamic destination for business travelers and vacationing families. Our hotel is located in the western suburbs of Chicago, providing a complimentary shuttle to the nearby Metra station, which takes you directly into the city. Stretch out in your intuitively appointed room or suite and enjoy amenities including the Westin Heavenly® Bed and White Tea by Westin™ bathroom products. Move well in the WestinWORKOUT® Fitness Studio, or rejuvenate with a swim in the indoor pool. Sample fresh fare at one of our on-site restaurants, which offer Italian cuisine, seafood or pick up a healthy on-the-go breakfast from Yorktown Market. We offer 39,000 square feet of venue space, including an expansive ballroom - the largest in Lombard. In your down time, walk across the street from our hotel to Yorktown Center, visit Morton Arboretum or venture into Chicago and explore. Whatever the reason for your Lombard visit, we look forward to making it special.

About Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family

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