Sales and Events Manager

Sales and Events Manager

Hôtel Humaniti Montréal is the very first hotel of the Autograph Collection by Marriott brand to establish itself in Quebec in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community comprising condos, residences, offices, two restaurants, a lounge, a bakery, a health grocery store, a fitness center, meeting rooms and a spa. Experience hospitality at its best and discover an innovative concept that celebrates the art of living in all its forms. Exceptional, Hôtel Humaniti Montréal is a next-generation hotel for true citizens of the world. A unique hotel that subtly permeates a rich ecosystem of experiences, inspiring design and a fascinating lifestyle.

Join the Humaniti community!

Here are the advantages and privileges that Hôtel Humaniti offers you:

• Flourish within a positive, friendly and dynamic team, in a beautiful environment where it is pleasant to evolve.
• The opportunity to take on new challenges and advance your career across North America.
• Social benefits, such as life insurance, disability, medical and dental coverage are partially assumed by the employer.
• Retirement plan, employer RRSP contribution.
• Corporate bonus plan.
• Indoor parking or reimbursement of the monthly public transit pass.
• Various employee recognition programs.
• Various training programs.
• Discounts in our hotel chain.

Job Summary

Reporting to the Director of Sales and Marketing, the Sales and Events Manager is responsible for managing group requests of 9 rooms or fewer, coordinating meetings and events, as well as following up with clients, from the initial request through to the completion of the stay or event.
The incumbent contributes to sales development, revenue optimization and customer satisfaction, in collaboration with the various departments of Hôtel Humaniti Montréal.

Tasks and Responsibilities

• Negotiate prices on a daily basis with clients for group requests (9 rooms or fewer) and banquet functions;
• Responsible for forecasting revenue related to group requests & events meetings/banquets/food and beverage events;
• Organize "client" visits to the hotel;
• Promote the hotel through sales phone calls, client visits as well as any other client event;
• Prepare business proposals and/or cost estimates for potential clients;
• Attend weekly meetings and events if necessary;
• Anticipate and exceed client expectations and needs;
• Conduct ongoing follow-up with clients to determine their satisfaction with respect to the event; measure these results and establish strategies to improve the quality of the client experience;
• Achieve profitability objectives by ensuring that negotiated prices align with the hotel's profitability objectives;
• Participate in trade shows and promotional events, including the Elegant Wedding Show, to promote the hotel and develop new business opportunities.

General

• Respect confidentiality directives and the code of ethics in all areas of the company.
• Represent Hôtel Humaniti Montréal in a professional manner at all times.
• Promote and apply teamwork skills at all times
• Comply with required safety regulations and procedures
• Attend hotel meetings and appropriate training sessions

Skills and Requirements

• Relevant college or university diploma, or any other equivalent training.
• Excellent organizational skills, priority management abilities.
• Distinguish yourself through your interpersonal skills, resourcefulness, dynamism, flexibility, determination, team spirit and leadership.
• Ability to work under pressure and manage stress.
• Proactivity, initiative, and autonomy.
• (3) years of relevant experience in a hotel environment.
• Knowledge of the following computer systems and platforms, an asset: Office Suite, StayPMS (new Marriott system), CI/TY, Photoshop, Canva
• Bilingual (French and English, requirement due to an international clientele).
• Experience with Marriott chain hotels, an asset.