C-Store Supervisor - Ponca City
Osage Casino Ponca City
73 North City View Road
Ponca City,
OK
74604
Overview
Under general supervision of the Hospitality Manager, provides basic oversight of staff andC-Store operations during a specific shift. Follows cash handling procedures and other duties as necessary to ensure a smoothly run shift. Ensures satisfaction and safety of customers.
MINIMUM QUALIFICATIONS/REQUIREMENTS:
- Must be 18 years of age or older.
- Associates Degree preferred.
- Three years retail or customer service experience.
- One year supervisory experience preferred.
- Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
- Required to maintain a valid Driver’s License.
- Required to provide documents to show the applicant is eligible to work in the United States.
- Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
- Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
Responsibilities
JOB DUTIES:
- Monitor staff and business operations during a specified shift.
- Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
- Provides sales coordination and problem resolution for staff; performs direct sales and customer service as and when required.
- Allocates and schedules work within the area, ensuring that all floor requirements are covered during operating hours; fills in for staff as required during breaks and other absences.
- Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.
- Restocks drink machines, makes fresh tea, ensure cookies and pastries are well stocked.
- Sweeps floors throughout shift to ensure appearance standards are met.
- Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment; verifies invoices and billing and resolves errors and discrepancies; as appropriate, coordinates shipping and/or delivery of merchandise.
- Oversees store stock and visual merchandising; participates in the development and implementation of on-floor sales promotion campaigns.
- Monitors general housekeeping cleanliness within the store; ensures that equipment and facilities remain in good repair, and that employee and customer safety standards are maintained. Repairs equipment as needed.
- Trains all team members according to company policies, procedures guidelines.
- Maintain company standards of quality, service, cleanliness and sanitation, safety, and staff job satisfaction.
- Accurately complete all necessary daily, and weekly checklists and reports.
- Available and willing to work any changes in hours deemed necessary for Business Levels.
- Promotes a high level of customer service at all times.
- Reviews daily and monthly reports to monitor fluctuations.
- Contributes to a team effort and accomplishes related results as required.
- Other duties as assigned.
SUPERVISION RESPONSIBILITIES:
- Oversees the supervision of personnel, which includes recommendations for hiring, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions.
Qualifications
PHYSICAL DEMANDS:
- Ability to stand or walk for up to 8 hours per day.
- Ability to sit, stoop, kneel, or crouch while performing duties.
- Use of hands to finger, hold, and feel.
- Use of hands and arms to reach and grab.
- Occasional requirement to lift or move upwards of 50 pounds.
WORK ENVIRONMENT
- Work is general performed in a retail setting with a moderate noise level.
- Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required.
About Osage Casino Ponca City
Osage Casino Hotel Ponca City features over 400 electronic games, 48 hotel rooms, along with an outdoor swimming pool, fitness center, and a 24-hour convenience store with snacks, drinks, and gas. Guests can dine at the Salted Fork and enjoy cocktails and delicious food at the Copper Tap bar.
About Osage Casinos
Osage Casinos is the premier gaming and hospitality enterprise of the Osage Tribe and is an Oklahoma Federally recognized tribal entity. The Osage Tribal Council created the Osage Tribe Gaming Enterprise Board.
The Osage Tribe Gaming Enterprise Board provides oversight for its business entity Osage Casinos. Osage Nation uses revenues from the Osage Casinos to: fund tribal government and programs, provide for the general welfare of the tribe and its members, promote tribal economic development, support charitable organizations and help fund operations of local government agencies of the Osage Nation
Osage Casino offers a world-class casino experience. Combined with our unmatched hospitality, Osage Casino is where our customers find an unforgettable gaming experience.
Our portfolio of Oklahoma casinos includes Tulsa, Sand Springs, Bartlesville, Ponca City, Skiatook, Hominy & Pawhuska.
Osage Casino provides a first-class experience to guests at all 7 locations and has built a unique company culture that supports its Team Members in extraordinary ways. Everything we do is led by a simple value system:
Do the right thing, the right way, for the right reasons, but have fun!
As part of the Osage Casino Team, you will discover our Purpose and Values and how it is integrated into the Guest experience. We strive to inspire positive energy among our team by bringing a level of human caring into the workplace, a sense of belonging and importance amongst our team and opportunities for advancement within our organization.
Our Employee Perks and Benefits
- Bi-Weekly Direct Deposit
- Medical Insurance / Blue Cross Blue Shield, $41.00 per pay period for employee
- Vision Insurance / Vision Service Plan ~ $6 for employee only
- Delta Dental Insurance – Provided by Osage Casino at no additional cost
- Free Health Clinic for insured employees and family
- 401k with 5% Employer Match
- PTO policy for vacation, sick, and paid leave, amount of bank increases with tenure
- Life Insurance - Provided by Osage Casino at no additional cost
- Short-Term Disability - Provided by Osage Casino at no additional cost
- Long-Term Disability – Provided by Osage Casino at no additional cost
- Paid Maternity Leave (4 weeks)
- Paid Paternity Leave (2 weeks)
- Wellness Program
- Employee Assistance Program (EAP)
- FMLA
- Flexible Spending Accounts
- Dependent Care Account
- Critical Illness Insurance
- Accident/Hospital Indemnity Insurance
- Tuition Assistance Program
- On-site ATM’s
- Discounts on hotel, and event tickets
- Discounted Meals
- Employee Recognition Program
The seven (7) Osage Casinos include:
Osage Casino Hotel Tulsa is located 4 miles from Downtown Tulsa and features over 1,600 slot machines along with 15 table games, roulette, craps, and a high-limit room. Guests enjoy lunch or dinner at Thunder Bar & Grill for tasty entrees and ice-cold beverages. Roni Peppo’s pizza kitchen serves delicious pizza for breakfast, lunch, and dinner. Our entertainment venue, Skyline Event Center offers the hottest concerts in town with 2,000 seats and 5 VIP suites.
Our luxury hotel has 286 rooms including 21 suites and 7 hospitality suites offering guests a comfortable stay and many modern amenities including a resort-style outdoor pool and spa with private cabanas. We also have free valet parking, a fitness center, and gift shop.
Osage Casino Hotel Ponca City features over 400 electronic games, 48 hotel rooms, along with an outdoor swimming pool, fitness center, and a 24-hour convenience store with snacks, drinks, and gas. Guests can dine at the Salted Fork and enjoy cocktails and delicious food at the Copper Tap bar.
OsageCasino Hotel - Skiatook features 415 electronic games, 33 hotel rooms, along with an outdoor swimming pool, fitness center, and a 24-hour convenience store with snacks, drinks, and gas. Guests can dine at the Fiery Grille and enjoy cocktails and delicious food at the Tin Pint bar.
Osage Casino Sand Springs features 460 electronic games, Players can enjoy fresh pizza at Roni Peppo’s pizza kitchen and cocktails at the Triple Bar.
Osage Casino Bartlesville is nestled in the Osage Hills of Oklahoma, situated on a 125-acre site. Our casino features over 521 electronic games, 102 luxury hotel rooms, 6,210 sq. feet of banquet space that can be divided into smaller areas, full audio-visual services, full service catering, and an outdoor resort style pool with a poolside bar.
Osage Casino Hominy Osage Casino Hominy has over 215 electronic games and a delicious deli full of tasty options, as well as an array of player promotions and special events. Our employees enjoy competitive wages, exceptional benefits, opportunities for advancement and just love working at Osage Casino!
Osage Casino Pawhuska Osage Casino Pawhuska has over 175 electronic games and a delicious deli full of tasty options. We provided a variety of promotions and special events. Our employees enjoy competitive wages, exceptional benefits and perks, opportunities for advancement and just love working at Osage Casino!
