611 N Broadway
Milwaukee,
WI
53202
Position Summary
We are looking for an energetic, dependable, and guest-focused Restaurant Host / Food Runner to join our team!
This is a dual-role position that combines welcoming and seating guests with supporting our restaurant team in delivering an exceptional dining experience.
We are looking for someone who takes pride in their work, has a positive attitude, pays attention to the little details, and genuinely enjoys taking care of people. The ideal candidate is someone who can anticipate guest needs, work well in a fast-paced environment, and jump in wherever needed to ensure our guests have a great experience.
Key Responsibilities
Guest Experience & Hosting
Warmly greet and welcome every guest with a friendly, professional attitude.
Manage guest seating and assist with restaurant reservations.
Create a positive first impression and ensure guests feel welcomed and valued.
Answer guest questions regarding the restaurant, menu, and hotel amenities.
Maintain a clean, organized, and inviting host stand and dining area.
Assist with guest requests and help resolve concerns professionally.
Food Running & Dining Room Support
Deliver food to guests promptly and accurately.
Assist servers with clearing, cleaning, and resetting tables.
Ensure tables are properly prepared and ready for incoming guests.
Assist with water service and other guest needs throughout the dining experience.
Maintain cleanliness and organization throughout the restaurant.
Communicate effectively with servers, bartenders, and kitchen staff.
Support the team during busy periods to ensure smooth and efficient service.
What We're Looking For
Exceptional customer service skills and a genuine passion for hospitality.
A friendly, outgoing personality with strong communication skills.
Someone dependable, punctual, and willing to take initiative.
Strong attention to detail and the ability to multitask.
A team player who is willing to assist wherever needed.
Ability to remain professional and positive in a fast-paced environment.
Previous restaurant or hospitality experience preferred, but we are willing to train the right individual with the right attitude.
Ability to stand and walk for extended periods and safely carry food and dining supplies.
What Makes Someone Successful in This Role?
We believe that great hospitality starts with great people. We are looking for someone who doesn't wait to be asked to help, notices the little things, and understands that every interaction is an opportunity to create a memorable guest experience.
Whether it's greeting a guest with a smile, helping a server during a busy shift, or making sure the dining room looks its best, we want someone who takes ownership and pride in everything they do.
If you're passionate about hospitality, enjoy working with people, and want to be part of a team that values great service, we'd love to meet you!
l Opportunity Employer.
Famous for reflecting Wisconsin's strong heritage of family-owned small farms, The Social American Tavern offers locally inspired American food prepared with sustainable ingredients obtained from within a 200-mile radius. Traditional Wisconsin ingredients are given a modern touch by adding creative flavor combinations.
The Social American Tavern is a traditional American diner located in the heart of Milwaukee, making it easily accessible for all our guests. We serve delicious food in a unique, inviting, and family-friendly setting.
Modern Service with Historic Charm in Downtown Milwaukee
Unwind at Hilton Garden Inn Milwaukee Downtown, located within the historic and iconic Loyalty building on north Broadway. Set in the heart of downtown Milwaukee, our hotel is 10 miles from Mitchell International airport and within walking distance of almost all major Milwaukee attractions. U.S. Cellular Arena and the Frontier Airlines Convention Center are just minutes from our hotel.
Discover Pier Wisconsin Discovery World Center Science Museum, Milwaukee Art Museum, and Lakeshore State Park at the Lake Michigan Lakefront. Enjoy shopping and browse the quaint shops, art galleries and tasty dining options nestled between Lake Michigan and the Milwaukee River.
Relax in an inviting guest room with a microwave and refrigerator. Sleep in a Serta Sleep System® bed and wake up to a cooked-to-order breakfast. Snack on treats from the 24-hour Pavilion Pantry® or savor delicious American cuisine from The Garden Grill.
With 7,800 sq. ft. of meeting space, this Milwaukee hotel offers the perfect setting for your business conference or special event. Catch up with work in the 24-hour business center and benefit from complimentary WiFi throughout the hotel. Our modern fitness center offers the latest exercise equipment so you can stay fit while you travel.
At First Hospitality, our mission is to care for you on our journey together.
Founded in 1985, First Hospitality has curated a forward-thinking reputation. Successfully investing and managing hotels throughout the country, our passion for harnessing data to plan ahead means we don’t just follow industry trends, we create them. This means creating value for our investors, opportunity for our employees, comfort for our guests, and trust for our partners.
First Hospitality is focused on achieving together through integrity, caring service, leadership, ownership, teamwork, full living, and inclusivity and social good. We're thrilled for all we've achieved and believe we're still building our legacy of success.
First Hospitality believes we do better when you do better. That's why we're committed to helping you build a future through comprehensive training and extensive career development opportunities. We provide all employees with competitive wages, benefit enrollment options from the first day of employment, paid time off from the first hour worked, holiday pay, 401(k) retirement savings, and more!