Hotel Housekeeping Coordinator

Pay

$16.00 – $19.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Prepare “Hotel Housekeeping Opening” duties – assign work assignments to Housekeeping Team, guided by Hotel Housekeeping Leadership.
• Receive all incoming requests and respond accordingly
• Allocate room and task lists to team members
• Ensure keys, radios, devices and other company assets are issued and collected in line with security procedures
• Register lost and found, hand over and follow-up with Security department.
• Manage guest requests and enquiries immediately
• Ensure all relevant guest information is communicated to housekeeping team using appropriate tools and software
• Carry out administrative and IT duties
• Organize and control extra duties and special tasks
• Report all necessary maintenance daily and log all jobs
• Liaise with Front Desk and VIP Services Offices to ensure all information is communicated efficiently and promptly
• Ensure that communication has been clear and consistent to all shifts
• Control dry cleaning and guest laundry in and out of the department
• Update system regularly to give maximum room return to the hotel/s active inventory
• Handle emergencies if and when they occur in the department
• Keep notice boards updated at all times.
• Ensure all team members adhere to Health and Safety Regulations
• Carry out any other reasonable task set by the Hotel’s Management
• Perform duties as a Room Attendant as assigned
• Perform duties as a Room Inspector as assigned
• Performs other duties as assigned.

More about you

• At least 1 year Housekeeping or admin experience
• Previous hotel experience preferred.
• High school diploma or GED preferred.
• At least one year working in hospitality industry preferred.
• Strong computer knowledge and skills, including email, spreadsheets, wordprocessing.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to problem solve creatively and quickly.
• Ability to plan work for others, across different roles, to ensure team    success
• Ability to work quickly and accurately under pressure.
• Ability to follow direction and instructions.
• Ability to make simple addition and subtraction calculations.
• Ability to provide excellent guest service

Physical requirements

• Frequent walking and standing for the entire length of the shift.
• Frequent climbing of stairs.
• Frequent bending, stooping, reaching, kneeling, and carrying.
• Frequent use of ladder and step stool
• Use of hands to operate cleaning equipment and complete       scrubbing/washing duties.
• Be able to lift up to 50 pounds.
• Be able to push or pull up to 120lbs
• Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces
• Working conditions include being regularly exposed to fumes and toxic or caustic chemicals.
• Noise level may be moderate to loud.

Shift details

Holidays
Days
Weekends