Photo of Hyatt Place Austin Downtown, Austin, TX

Front Desk / Customer Service Agent

Hyatt Place Austin Downtown

211 East 3rd Street
Austin, TX 78701

Hotel de 296 Habitaciónes
Gestionado Por White Lodging

Full benefit package including healthcare, vacation, PTO, 401k, parking onsite and more!

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Looking for a fun and growth-oriented career opportunity? We have it all - culture, environment and growth! Great way to begin your hospitality career. Come check out the Hyatt Place Austin Downtown. Free associate Parking!
Tiempo Completo
3PM-11PM

What You'll Do

* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations

* Check the guest in and out efficiently and in a friendly manner

* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures

* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings

* Assist in maintaining the cleanliness of the lobby and entrance

* Ensure security and confidentiality of all guest and hotel information

* Effectively respond to and resolve guest concerns or complaints

* Perform other duties as assigned

What You'll Bring

* Strong communication skills

* A passion for customer service

* The ability to be flexible and adapt to any situation

* A desire to work as part of the front desk team

* An outgoing personality with a positive attitude

* Previous hospitality experience always helps, but not required

* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary

Publicado 9 De Septiembre De 2026

Acerca de Hyatt Place Austin Downtown

Nuestro Hotel

Ubicado justo cerca de toda la acción en el centro de Austin, el hotel Hyatt Place Austin Downtown está a una cuadra del Austin Convention Center, a tres cuadras del distrito de entretenimiento de la 6ª Calle y a una milla del campus de UT Austin. ¿Eres un entusiasta del aire libre? Estamos a solo 5 minutos a pie del hermoso Lady Bird Lake que tiene excelentes senderos para correr/caminar/andar en bicicleta.

Nuestro edificio de 17 pisos ofrece comodidades típicamente esperadas solo en hoteles de servicio completo como WiFi de alta velocidad ilimitado y gratuito, habitaciones Corner King con vistas expansivas de la ciudad, estacionamiento con servicio de valet (*aplican tarifas), menú de comidas 24/7 y nuestro siempre animado bar Coffee to Cocktails.

Nuestro hotel en el centro de Austin tiene la mejor calificación en TripAdvisor siendo uno de los 10 mejores hoteles de todo Austin y ganador del premio TripAdvisor Certificate of Excellence 2018. Los huéspedes elogian todos los beneficios gratuitos ya incluidos en la tarifa como WiFi complementario, desayuno gratuito diario, acceso al centro de fitness 24/7 y nuestra piscina cubierta familiar.

Acerca de White Lodging

About Us

White Lodging is the fastest-growing hotel ownership, development and management company in America. We consistently deliver superior results and returns on investment.

Mid-size and large-scale owners look to us for an array of services to drive sustained growth, including:

  • Hotel Operation Services
  • Support Services
  • Real Estate Investment & Development
  • Organizational Resources for Hotel Property Management

Our Core Values

White Lodging vibes with people who are drawn to hospitality jobs — people just like you, who like to make others feel comfortable and welcomed. Success is a given when we connect with associates who have this hospitable nature and personify our core values:

  • Leadership Excellence
  • Accountability
  • Ethics
  • Impact
  • Growth
  • Genuine Care

We have learned that the associates who embody these values experience success that knows no boundaries.

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