Photo of Hyatt Place Austin Downtown, Austin, TX

Front Desk / Customer Service Agent

Hyatt Place Austin Downtown

211 East 3rd Street
Austin, TX 78701

Hotel de 296 Chambres
Géré par White Lodging

Full benefit package including healthcare, vacation, PTO, 401k, parking onsite and more!

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Looking for a fun and growth-oriented career opportunity? We have it all - culture, environment and growth! Great way to begin your hospitality career. Come check out the Hyatt Place Austin Downtown. Free associate Parking!
Temps plein
3PM-11PM

What You'll Do

* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations

* Check the guest in and out efficiently and in a friendly manner

* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures

* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings

* Assist in maintaining the cleanliness of the lobby and entrance

* Ensure security and confidentiality of all guest and hotel information

* Effectively respond to and resolve guest concerns or complaints

* Perform other duties as assigned

What You'll Bring

* Strong communication skills

* A passion for customer service

* The ability to be flexible and adapt to any situation

* A desire to work as part of the front desk team

* An outgoing personality with a positive attitude

* Previous hospitality experience always helps, but not required

* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary

Publié Le 9 Septembre 2026

À propos de Hyatt Place Austin Downtown

Notre hôtel

Situé à proximité immédiate de tous les lieux d'intérêt du centre-ville d'Austin, l'hôtel Hyatt Place Austin Downtown se trouve à un pâté de maisons du Austin Convention Center, à trois pâtés de maisons du quartier de divertissement de la 6e rue et à un mile du campus de l'UT Austin. Vous aimez les activités de plein air ? Nous ne sommes qu'à 5 minutes de marche du magnifique Lady Bird Lake, qui offre d'excellents sentiers de course à pied, de marche et de vélo.

Notre immeuble de 17 étages offre des équipements généralement attendus uniquement dans les hôtels de service complet, tels que le WiFi haut débit illimité gratuit, les chambres Corner King avec des vues panoramiques sur la ville, le service de voiturier (*frais applicables), un menu de restauration 24h/24 et notre bar Coffee to Cocktails toujours animé.

Notre hôtel du centre-ville d'Austin est très bien noté sur TripAdvisor, figurant parmi les 10 meilleurs hôtels d'Austin et lauréat du Certificate of Excellence de TripAdvisor 2018. Les clients vantent tous les avantages gratuits déjà inclus dans le tarif, tels que le WiFi gratuit, le petit-déjeuner gratuit quotidien, l'accès au centre de remise en forme 24h/24 et à notre piscine intérieure accueillante pour les familles.

À propos de White Lodging

About Us

White Lodging is the fastest-growing hotel ownership, development and management company in America. We consistently deliver superior results and returns on investment.

Mid-size and large-scale owners look to us for an array of services to drive sustained growth, including:

  • Hotel Operation Services
  • Support Services
  • Real Estate Investment & Development
  • Organizational Resources for Hotel Property Management

Our Core Values

White Lodging vibes with people who are drawn to hospitality jobs — people just like you, who like to make others feel comfortable and welcomed. Success is a given when we connect with associates who have this hospitable nature and personify our core values:

  • Leadership Excellence
  • Accountability
  • Ethics
  • Impact
  • Growth
  • Genuine Care

We have learned that the associates who embody these values experience success that knows no boundaries.

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