Photo of The Scottsdale Resort at McCormick Ranch, Scottsdale, AZ

Service Express Agent

The Scottsdale Resort at McCormick Ranch

7700 E McCormick Parkway
Scottsdale, AZ 85258

278 Room Resort
Géré par Driftwood Hospitality Management

Temps plein

Job Description:

We are seeking an individual who is proficient in answering and dispatching internal/external calls to the resort. This role requires good typing skills, a pleasant attitude, and excellent phone demeanor. The Guest Express Services Agent must work well with handling a high volume of calls and be comfortable answering questions relating to the hotel, giving directions, and directing requests to the corresponding department. This position requires knowledge of hotel services, transportation options, and general front desk operations. This agent must have knowledge of front desk processes and be able to assist arrival/departures when needed.

Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays. Non remote position.


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Publié Le 10 Juin 2024

The Scottsdale Resort at McCormick Ranch

Tranquil oasis in the heart of Scottsdale

Our AAA Four-Diamond Scottsdale Resort offers an upscale, authentic experience within easy reach of popular attractions. Sip a cold beverage in a cabana by one of our two pools or play a round at McCormick Ranch Golf Club, an adjacent award-winning golf course. We also offer three restaurants and 90,000 sq. ft. of event space.