Photo of Hilton Garden Inn Detroit/Novi, Novi, MI

Room Attendant / Housekeeper

Hilton Garden Inn Detroit/Novi

27355 Cabaret Drive
Novi, MI 48377

148 Room Hotel
Géré par HHM Hotels
Sauvegarder

Temps plein

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Publié Le 29 Mai 2024

Hilton Garden Inn Detroit/Novi

At A Glance

Located mid-way between Detroit, Ann Arbor and Lansing, the Hilton Garden Inn Novi/Detroit hotel in Novi, Michigan is well suited for visitors to the Detroit Metro Area. A hotel convenient to all major expressways, the Hilton Garden Inn Novi is bright, clean, well designed, and offers everything you expect in a Hilton property, including great customer service.

We invite you to dine in our on-site restaurant, the Garden Bar and Grille, for breakfast or dinner, or enjoy many dining options surrounding this hotel. All guests at this hotel will enjoy complimentary WiFi, an indoor pool, fitness center, and comfortable rooms complete with mini-fridge and microwave. Our convenient hotel is located directly behind Twelve Mile Crossing at Fountain Walk, a shopping, food and entertainment venue and is convenient to the Suburban Collection Showplace Michigan's premier expo and conference center.

  • Located mid-way between Detroit and Ann Arbor, perfect for visitors to the Detroit Metro Area
  • Lounge and restaurant
  • Business center and 2,100 sq. ft. of function space 
  • Fitness center and indoor pool