Photo of SpringHill Suites Jacksonville Airport I-95 Area, Jacksonville, FL

General Manager

SpringHill Suites Jacksonville Airport I-95 Area

13550 Airport Court
Jacksonville, FL 32218

104 Room All Suite
Géré par LRP Hotels LLC

Compensation: 70,000-75,000, Temps plein

General Manager – Springhill Suites Jacksonville Airport

The Springhill Suites Jacksonville Airport is looking for an experienced General Manager (GM) to lead the hotels Property Management functions with great enthusiasm and ethics. The GM will be responsible for financial performance, guest satisfaction, upholding Marriott's quality standards and staff development/coaching. This individual will be responsible for assisting the Sales Manager in building and maintaining strong relationships with current clients while aggressively pursuing new accounts, creating, executing and evaluating marketing efforts, and providing sales assistance on a flexible schedule.

Position Responsibilities Include:

  • Monitoring hotel performance using guest satisfaction surveys either via Marriott provided guest feedback or online survey sites.
  • Monitoring hotel financial performance through financial reporting and revenue management tools provided by revenue manager and Marriott.
  • Responsible for creating a detailed budget
  • Insure that hotel stays within budget and meets or exceeds revenue goals and create effective reporting to clearly show operations goals being met or exceeded.
  • Must have excellent Business to Business skills to assist Sales Manager in maintaining current clients and foster new ones.
  • Achieve and exceed account and revenue goals as established by hotel ownership.
  • Assist with the development and execution of sales quotas
  • Analyze revenue management strategy using such tools as Star Reports, demand analysis and applicable systems with Revenue and Sales Manager.
  • Gather intelligence on competitors to plan strategies and long term goals for Sales Manager and hotel in general.
  • Assist Sales Manager where applicable in negotiating contracts ensuring that all pertinent aspects of solicitation and agreement are completed and documented
  • Establish and maintain a proactive staff management plan to insure employee engagement, motivation, training, and development.
  • Comply with local and state employment labor laws and procedures
  • Maintain and active role in the local community and public affairs.
  • Maintain Marriott life safety standards insuring that all policies and procedures are followed.
  • Maintain Marriott Quality Assurance standards, passing all QA inspections as conducted by Marriott staff.
  • Establish a preventative maintenance program with staff to protect the assets of the company.
  • Perform hotel inspections and implement improvements to build and maintain guest satisfaction.
  • Plan and manage hotel events, including banquets, mixers and workshops
  • Flexibility in teamwork
  • Handle special projects as requested by hotel ownership.

Our Hotel fosters teamwork and the highest level of customer service and individual accountability. As such, each staff member works as a team to get the job done with an end goal of increased employee satisfaction and success.

We are looking for a General Manager that believes in our concept of exceptional customer service and is ready to go the extra mile to make our guests feel welcome and valued while increasing hotel profitability.

Publié Le 2 Avril 2024

SpringHill Suites Jacksonville Airport I-95 Area

All Suites Hotel with Airport Shuttle, 1.5 Miles from JAX

Unparalleled hospitality, excellent amenities, and a great location: it's all waiting for you here at the SpringHill Suites Jacksonville Airport. Whether you're here for a night, a week or longer, we'll make you feel right at home. Our hotel is less than two miles from JAX Airport, and our free shuttle service makes traveling there and back a breeze. Relax in your well-appointed accommodations, which include sofa beds, flat-screen TVs, and premium bath products. Free high-speed Wi-Fi in your room and throughout the hotel keeps you connected and productive; additional perks include an in-suite pantry with a microwave and a mini-fridge. Start your day here in Jacksonville with a free, hot breakfast, or enjoy a workout in the fitness center and a swim in our outdoor pool. In addition to being near JAX Airport, our hotel is just minutes away from EverBank Field and the Zoo, as well as the Jacksonville Cruise Terminal. We can't wait to welcome you here to the SpringHill Suites Jacksonville Airport!

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