Photo of Hyatt Place Washington DC Georgetown/West End, Washington, DC

Area General Manager

Hyatt Place Washington DC Georgetown/West End

2121 M Street NW
Washington, DC 20037

168 Room Hotel
Géré par HHM Hotels
Sauvegarder

Temps plein

Overview

Opportunity:  Area General Manager

Responsible for managing hotel operations for the Hyatt Place DC Georgetown and the Hilton Garden Inn M Street Georgetown, ensuring the highest level of guest satisfaction and profit maximization.

Potential Career Path

Full Service General Manager - Regional Director of Operations – Vice President of Operations

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Physically tour and visually inspect properties on a daily basis.
  • Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
  • Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
  • Critically review reports of occupancy and revenue, make judgments,

    and implement changes to maximize profits.

  • Greet and maintain positive rapport with associates and customers

    and communicate regularly with the public, staff, corporate office, and owners.

  • Appropriately handle associate issues in conjunction with People Support following HHM policies.
  • Participate in community affairs and maintain positive public image for HHM and hotel. 
  • Meet with potential and current clients and promote hotel.
  • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
  • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly. 
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Travel to attend corporate meetings, sales trips and serve on committees.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s Degree in business, hospitality or a related field preferred.
  • Previous Hyatt experience is a must, Hilton experience is also preferred.
  • Previous experience as a hotel General Manager required. 

HHM Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
  • Travel between hotels is required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Publié Le 16 Avril 2024

Hyatt Place Washington DC Georgetown/West End

Explore Georgetown And Foggy Bottom From Our Hotel In Washington DC

During your stay in Foggy Bottom, take in the inviting sights of one of Washington DC’s most well-loved neighborhoods, right at your doorstep. Our Georgetown hotel lets you explore Embassy row or take in a show at the Kennedy Center. Experience one-of-a-kind events like the National Cherry Blossom Festival or indulge your taste buds with prime waterfront dining along the Potomac.

Our Location

Our hotel is located 5.5 miles from Ronald Reagan Washington National Airport (DCA). Enjoy our prime Georgetown location and discover all the area has to offer. Explore popular nearby attractions like Georgetown Waterfront Park, Foggy Bottom, and the historic National Mall.

Dining

We feature a thoughtfully sourced blend of classics and packaged to-go options to ensure you always have a delicious and nutritious dining choice no matter what time of day. It starts with free breakfast,* followed by shareable appetizers, bistro-style burgers, sandwiches, and salads. And to keep you going, a 24/7 Espresso Bar featuring Starbucks® espresso roast – leaving no craving left unsatisfied.

Special Events

From setting the schedule and inviting attendees, we know how much goes into planning a corporate meeting or special gathering. With over 2,200 sq ft of fluid meeting rooms, state-of-the-art technology and catering services, our Georgetown hotel, conveniently located near Washington, DC, is the perfect venue for your event.