5150 Westheimer Road
Houston,
TX
77056
Temps plein
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Explore One Of The Best Hotels In Houston, Tx
Authentic and inspiring, the completely renovated JW Marriott Houston by The Galleria provides an enriching experience. Our reimagined uptown hotel in Houston, TX, is across The Galleria mall. Other attractions including the Houston Zoo and Downtown Aquarium, are also within easy reach. Our on-site restaurant Stray Horse is open for breakfast, lunch and dinner and features Texan-Latin fusion food made with regional flavors. Visit JW Market for crafted coffee drinks and grab-n-go sandwiches. Workout in our uptown Houston hotel's fitness center and Namaste yoga room, book a private cabana, or enjoy a swim in our rooftop pool overlooking the city. Our event spaces comprising 41,500 sq ft offer unforgettable settings at our Houston hotel near The Galleria Mall. After dinner, relax in a renovated suite with stylish furnishings, luxury bedding, and city views. Throughout your stay in Houston, Texas, let us treat you to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.