Photo of Aloft Charlotte Ballantyne, Charlotte, NC

Room Laundry Attendant

Aloft Charlotte Ballantyne

13139 Ballantyne Corporate Place
Charlotte, NC 28277

136 Room Hotel
Géré par Northwood Hospitality
Sauvegarder

Compensation: $15.00, Temps plein

Job Description

Job Summary:

As a Laundry Attendant, you will be responsible for ensuring the cleanliness and maintenance of linens, towels, and other laundry items within our facility. You will play a crucial role in maintaining a clean and organized environment, with particular attention placed on the areas with the most traffic and where any immediate need arises.

Job Duties:

  • Inspects and cleans guest corridors and public areas, to include vacuuming, dusting and mopping, to ensure cleanliness standards have been met.
  • Removes food trays, newspapers, and trash from hallways and transports to appropriate areas for washing or disposal.
  • Assists Room Attendants with moving heavy items, such as mattresses and soiled linens.
  • Delivers linens and necessary supplies to Room Attendants.
  • Assists in the Laundry Room by washing and folding linens and towels.
  • Stocks and replenishes housekeeping carts and storage closets.
  • Responds to guest requests in a friendly and prompt manner. Follows up to ensure guest satisfaction.
  • Delivers housekeeping supplies to guest rooms in a timely manner.
  • Identifies and reports preventative or other maintenance issues in public areas or guest rooms to Housekeeping Manager.
  • Follow safety protocols and guidelines to prevent accidents and injuries.

Education and Experience

  • Previous housekeeping experience preferred but not required.
  • Basic reading, writing and math skills.

Skills & Abilities

  • Excellent verbal and written communication skills
  • Customer service oriented
  • Excellent time management or organizational skills
  • Ability to pay close attention to detail.
  • Physical stamina and the ability to stand, bend, lift, and move heavy loads regularly.

Physical Requirements

  • Ability to walk and stand for extended periods, kneel, reach, talk, hear, bend, twist, kneel, crouch, stoop, climb, grasp, and perform repetitive motions.
  • Ability to push, pull, lift, carry, or otherwise move up to 75 lbs.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%
  • Marriott Hotel Discounts Worldwide
  • Northwood Hospitality Discounts 
  • Discounts at our Gallery Restaurant and Spa
  • Health Insurance - Vision, Dental, Medical
  • Referral Bonus program
  • Generous PTO policy
Publié Le 17 Juin 2024

Aloft Charlotte Ballantyne

Aloft Charlotte Ballantyne

Aloft Charlotte Ballantyne has a state-of-the-art inspired design set in the heart of the Ballantyne Corporate Park. Tech savvy and social travelers will love having fast & free Wi-Fi throughout and a thriving bar scene at W XYZ® bar.

Aloft Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At Aloft Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.