6100 College Boulevard
Overland Park,
KS
66211
Temps plein
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Welcome to the newly renovated Sheraton Overland Park Hotel at the Convention Center. We have seamlessly blended the comforts of home with today’s state-of-the-art technology to satisfy the corporate traveler, with new meeting spaces and thoughtfully designed guest rooms, equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access (for a fee), and much more. Get your blood pumping in our indoor pool and brand new Sheraton Fitness or relax at our updated lobby’s Link@Sheraton experienced with Microsoft—offering a secure and fun area to work or just hang out.
Our full-service business center is a great place to take care of any last minute details. After a long day of work, stop by our restaurant for a delicious meal. We’ve thought of everything you need for a relaxing and memorable stay.
In the heart of the College Boulevard business corridor, our hotel is just minutes from your business destination. We are conveniently attached to the new Overland Park Convention Center. A variety of company headquarters are just a short distance from our hotel, and our convenient location also provides easy access to the Kansas City metro area. The Country Club Plaza, downtown Kansas City, and the Truman Sports Complex are within a 20-minute drive and are all easily reached via I-435.
We look forward to welcoming you to the updated Sheraton Overland Park Hotel at the Convention Center.