Photo of Denver Marriott South at Park Meadows, Lone Tree, CO

Assistant Front Office Manager

Denver Marriott South at Park Meadows

10345 Park Meadows Drive
Lone Tree, CO 80124

279 Room Hotel
Géré par HHM Hotels
Sauvegarder

Compensation: $45,000 to $50,000 per year, Temps plein

Overview

Opportunity:  Assistant Front Office Manager

Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards. 

Potential Career Path

Front Office Manager – Rooms Division Manager – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
  • Review, submit for approval, and order capital budget items as required.
  • Review correspondence from guests and incident logs; direct staff according to information obtained.
  • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
  • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
  • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s degree preferred.
  • 1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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Publié Le 29 Mai 2024

Denver Marriott South at Park Meadows

Our Hotel

Surrounded by a plethora of prominent destinations, Denver Marriott South at Park Meadows helps take the stress out of travel. From going on a shopping spree at Park Meadows to having a day full of fun in the city's Entertainment District, you'll find everything you need within just moments of our doorstep. Our on-site Starbucks® provides the ideal opportunity to get your morning off on the right foot with a fresh cup of coffee and delectable pastry. Tantalize your taste buds with an unforgettable meal at Sonoma'z Grill, our restaurant offering various Colorado-inspired cuisine for all three meals in a casual atmosphere. When you need a moment to yourself, there's no better place to unwind than in the serenity of our spacious accommodations featuring a blend of high-tech and high-touch amenities such as marble bathrooms, flat-panel TVs and scenic views of the Rocky Mountains.


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