Photo of Four Points by Sheraton Detroit Novi, Novi, MI

Front Desk Agent

Four Points by Sheraton Detroit Novi

27000 South Karevich Drive
Novi, MI 48337

220 Room Hotel

Room Discount

Postuler maintenant Sauvegarder
Tweet
LinkedIn

Compensation: $16.00 per hour, Paid-time off, Temps partiel

Listed below is a summary of responsibilities and requirements. This does not include all duties or qualifications that may be required. 

  • Greet guests with a friendly welcome. 
  • Complete the check in process, informing the guest about the hotel amenities, and making the guest feel comfortable during this process by starting conversation with them. 
  • Promptly answer the telephone using a positive and clear communication. 
  • Ensuring all guests are having a great stay during their time here by acknowledging the customers when they walk past and asking how their stay is so far. 
  • During check out process, close guest accounts and ensure guest satisfaction. If the guest is dissatisfied, attempt to resolve the problem, this may include supervisor help. 
  • Making sure housekeeping, maintenance or any other requests are communicated with staff and get done.  
  • Resolving guests complains or issues when needed.
Publié Le 16 Mai 2024

Four Points by Sheraton Detroit Novi

Step into relaxation at our trendy Novi, Michigan hotel

Part of the Novi shopping and entertainment district, Four Points by Sheraton Detroit Novi presents rooms with thoughtful amenities while featuring a steakhouse and flexible event space. We are near major corporations such as DSW, Rite Aid and Walgreens as as well as Suburban Collection Showplace, Twelve Oaks Mall and Fountain Walk. Our accommodations offer free W-Fi and complimentary bottled water to make you feel right at home. A sofa bed and separate dining area also await if you book a suite. Stop by The No.Six Prime, our restaurant serving sizzling steaks in a welcoming atmosphere for family dinners and romantic dates. You won't have to miss a workout thanks to our 24-hour fitness center and indoor heated pool. If you're in town for business, our nine meeting venues boast 14,702 square feet of space. Gather your colleagues for a conference or host your wedding reception at our hotel. Whether you're visiting Michigan for fun or work, Four Points by Sheraton Detroit Novi will treat you to a satisfying stay 

Autres offres d'emploi