Photo of DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, FL

Front Desk Guest Services Agent (Flexible Shifts)

DoubleTree by Hilton Hotel Jacksonville Riverfront

1201 Riverplace Boulevard
Jacksonville, FL 32207

293 Room Hotel
Géré par OTH Hotels & Resorts

Free Parking, Meals, Dry Cleaning, EC Bonus Plan, Excellent Benefits (Including Generous Time Off Policy), Hotel Discounts, 401k

Seeking Guest Services Agent to deliver extraordinary service to our guests. If you are a highly motivated team player & seeking an enriching career with an insatiable desire to make a different - we want to hear from you. Come be a part of the OTH Hotels Resorts Family!
Temps partiel

hos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.

When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family, and welcomes you with open arms?

At Our Town Hospitality, Our Town is your home.

We are looking to grow our family with the addition of a guest service agent.

Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.
Guest Service Agent Responsibilities:

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Our Company is an equal employment opportunity employer and will not discriminate, or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.

Publié Le 15 Octobre 2024

DoubleTree by Hilton Hotel Jacksonville Riverfront

Stay On The Southbank Of St. John's River

We're a short stroll from the Southbank Riverwalk, Friendship Fountain, and the ‘Blue Bridge’ to downtown. TIAA Bank Field, two miles away, is easily reached by water taxis that pick-up moments from our door. Perks include our riverside pool, sundeck, two restaurants, and a warm DoubleTree cookie on arrival.