Food Runner

About The Opportunity

Practice Hospitality is seeking a hospitable and friendly food runner to join the team at The Mining Exchange Hotel.

About The Hotel

The Mining Exchange building was established in 1902 as a stock exchange for local mining companies. Completely reimagined in 2024, The Mining Exchange Hotel offers a one-of-a-kind experience in the heart of downtown Colorado Springs. The transformation, and each new offering therein, are inspired by the wild souls who carved hope and prosperity out of the mountains. This is where the legacy of those gold-seeking pioneers is celebrated, where every corner, every room, every smiling face tells you: you've arrived - you're part of this story now.

Job Role

We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff.

Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends.

Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities:

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Make sure families with young children get kids menus and special silverware sets
• Requirements
• Prefer six (6) months previous food runner or busser experience
• Knowledge of the appropriate table settings and serviceware.
• Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Job Type: FLSA Designation: Full Time-Non-Exempt

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.