Photo of Courtyard by Marriott Atlanta Marietta/I-75 North, Marietta, GA

Front Desk Agent

Courtyard by Marriott Atlanta Marietta/I-75 North

2455 Delk Road SE
Marietta, GA 30067

146 Room Hotel
Géré par Hospitality Ventures Management Group

Receive up to 40% of your earned wages BEFORE payday with PayActiv! $100 sign-on BONUS after 1st WEEK & $100 retention bonuses at 30, 60 & 90 days

Seeking Front Desk Agent Superstars for Flexible FT Positions - Join Our Hospitality Team Today!
Compensation: $15.50, Temps plein

Who this job will appeal to

Do you have retail, customer service or previous hotel experience? If so, we would love to hear from you! 

Essential Functions

  • Welcome guests upon their arrival and assign rooms
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify credit card data
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to  complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees
  • Upsell additional facilities and services, when appropriate

Job Knowledge/Skills and Abilities

  • Elite customer service attitude and phone etiquette
  • Excellent communication and organizational skills
  • Basic reading, writing and math skills 

Qualifications/Requirements

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • MUST have open avaiablibility; ability to work both  AM (7a-3pm) and PM (3p-11p) shifts
  • Minimum of 1 year customer service experience; hotel preferred, but not required
  • Ability to stand for long periods of time
  • Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 20 pounds

Benefits

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - Company Match %
  • Paid Vacation Days / Paid Sick Days
  • Marriott Discounts- travel with room rates as low as $35!

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

Publié Le 17 Juin 2024

Courtyard by Marriott Atlanta Marietta/I-75 North

Our Hotel

Our hotel offers enticing guest amenities like a reasonably-priced breakfast and an outdoor patio equipped with fire pit. Located off I-75 North near Marietta Square and Dobbins Air Force Base, the hotel is 15 minutes from downtown Atlanta. As an associate, you will appreciate the easy commute, committed teammates, and excellent culture.

Our Guests Love    

Number of Rooms: 146
Event Space Square Footage: 1,248
Dining: The Bistro
Amenities: Patio with fire pit, outdoor pool and fitness center
Points of Interest: Dobbins Air Force Base, Lockheed Martin, and Marietta Square

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.

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