Photo of Hyatt Vacation Club at Highlands Inn, Carmel, CA

Events Coordinator

Hyatt Vacation Club at Highlands Inn

120 Highlands Drive
Carmel, CA 93923

142 Unit Time-Share
Géré par Hyatt Vacation Ownership
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Compensation: $27.00 Hourly, Temps plein

Pay: $27.00/hour

Job Summary

Serve as contact person for clients, vendors, and meeting planners and communicate with them by phone and email to respond to questions and requests. Promote awareness of brand image internally and externally. Assist manager/supervisor in making telephone calls to specified individuals. Design, confirm, and communicate room layouts and set-up requirements for special events. Manage pre-event billing details, such as writing proposals, costing out events, developing the banquet event order, and obtaining deposits. Enter and locate work-related information using computers and/or point of sale systems. Receive and distribute incoming faxes to appropriate personnel and guests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers  

Core Work Activities

  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.  

  • Welcome and acknowledge all guests per company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.  

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.  

  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

  • Ensure adherence to quality expectations and standards.  

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.   

  • Perform other reasonable job duties as requested by Supervisors.  

Publié Le 17 Mai 2024

Hyatt Vacation Club at Highlands Inn

An elegant Big Sur escape.

Welcoming guests for over a century, this stunning retreat offers Owners and guests the ultimate in amenities, location, and nearby activities. With its relaxing whirlpool spas, fire pit with Adirondack chairs, dramatic Pacific views, and access to the adjacent Hyatt Carmel Highlands hotel’s premier dining, this is a perfect place for meaningful time together. Off-site, enjoy everything Big Sur has to offer, like scenic drives, hiking, biking, fishing, beaches, coveted golf at Pebble Beach, and plenty of wine-tasting opportunities.

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