F & B Supervisor

Why Us

Located on the traditional lands of the Osoyoos Indian Band, in the town of Osoyoos, working at Spirit Ridge Resort is a very unique opportunity to be in the heart of wine country.  Where else in Canada can you find a resort with a golf course, two pools, beachfront water sports, onsite winery and a first nations cultural center all in one place?  All this in the warmest place in Canada, surrounded by fruit orchards, wineries, breweries and Canada’s warmest lake.

Resorts, like Spirit Ridge, are a great place to work in the hospitality industry.  Whether here for work, business, weddings or a getaway, our guests arrive at the resort genuinely excited to be here and to experience a part of Canada they have never been to before.  Employees, who are flexible, have fun at work and a can-do attitude thrive in resorts like ours where they play such an integral role in delivering a unique guest experience.  For those looking to start their careers, Spirit Ridge offers a wide variety of advancement opportunities to those who can show us they got what it takes to care for our guests and team members alike.

What You Do
Our Food and Beverage Supervisors are the floor managers of our various food & beverage outlets at Spirit Ridge.  With our signature restaurant “The Bear, The Fish, The Root & The Berry” as well as the Market, Footprints Beach Bar, two pool bars and a busy banquet operation, there is no shortage of learning and guests to keep well fed.  Food and Beverage is a key factor to a great resort experience and in this role you would be at the core of making that happen.  Your watchful eye, talents and experience will be utilized to complete the following tasks:

• Consistently offer professional, friendly, and engaging service
• Demonstrate professional and positive image to guests and colleagues at all times, including maintaining a high standard of professional appearance and hygiene at all times.
• Use your experience and attentive nature to assist the Food and Beverage Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety.
• Ensure overall restaurant cleanliness and set up.
• Ensure processes are followed to ensure customer satisfaction and integrity
• Oversee servers in the restaurants and banquet area to ensure optimal appearance and exceptional guest care, watchful of guests' need for service.
• Help the manager establish and monitor side work.
• Ensure receipt and accurate flow of communications between shifts.
• Be aware of what happened during the prior shift and clearly convey happenings for the next.
• Keep a pulse on and manage staffing needs.
• Be trained as a Banquet Captain to help supervise banquet functions in addition to your assigned dining outlet
• Perform duties such as Cashier, Bartender, Host when called upon.
• Following all safety and sanitation policies
• Other duties as assigned as the resort environment is always full of exciting special events

What You Need

• Easy conversationalist
• Extra-sensory perception to how others are feeling
• Tech-savvy systems expertise, with experience using a POS System in the past
• Beer, Wine and Spirits knowledge with the ability to make recommendations an asset
• Must have your current BC “Serving it Right” or another Canadian provinces equivalent. 
• An organized multi tasker who doesn’t crack under pressure
• An eagle eye for details
• Sleuth like problem solving skills
• Able to be on your feet all day
• A passion for guest service and providing a great guest experience
• A self-starter with demonstrated leadership skills to motivate, coach and train colleagues
• Minimum two years Food and Beverage service or supervisory experience.
• Must be flexible to work a variety of shifts including mornings, evenings and weekends

What’s In It For You

• Company events
• Subsidized Staff Housing
• Discounts on water sports, wine & golf
• Discounted Staff Menu and Free Continental Breakfast food in Staff Lounge
• Free on-site parking
• Employee, Friends & Family rates at Hyatt’s Worldwide
• Benefit Plan, including Extended Health, Dental, and Life Insurance for full time permanent employees

Answer the Call

If we sound like the place for you, or maybe you just want to find out more, hit that Apply Now button and let's have a conversation!