Workforce Planner

The Opportunity 

Delaware North Parks and Resorts is hiring a Workforce Planner to join our team at Squire Resort at Grand Canyon in Tusayan, Arizona. As a Workforce Planner, you will be responsible for overseeing the weekly scheduling functions within UKG dimensions, including maintaining daily scheduling edits and team member attendance records. If you are looking for a role offering teamwork, excitement, and career growth, apply now.  

Pay

Minimum – Anticipated Maximum Base Salary: $58458 - $59600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Coordinate staffing schedules and provide guidance on policies and procedures, including reviewing and approving time-off requests, schedule changes, and shift swaps 
• Update weekly volume forecasts for key productivity metrics, configuring work rule updates in scheduling systems like UKG Dimensions  
• Manage labor-related costs, monitoring overtime and communicating closely with operational and finance leadership to prevent overruns 
• Partner with operations to optimize scheduling systems, ensuring adherence to best practices and maximizing utilization of UKG Dimensions  
• Anticipate staffing needs using advanced scheduling features, maintain attendance records across systems, and track FMLA and shift refusals, collaborating with finance and labor management teams to track performance and conduct necessary training 

Qualifications 

• 2+ years of experience in UKG Dimensions; Virtual Roster experience is a plus
• Knowledge in Excel, UKG Dimensions, Virtual Roster, WorkDay, and any other comparable timekeeping and scheduling systems
• Understanding of P&Ls and budgets with strong analytical and problem-solving skills
• Knowledge of labor laws, collective bargaining agreements, and other related regulations

Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.