Provide Genuine Hospitality and elevate your professional and personal experiences with every interaction at the very cool and casually sophisticated Casa Loma Beach Hotel...part of the unique portfolio of Marc & Rose Hospitality!
211 N Coast Highway
Laguna Beach,
CA
92651
Medical / Dental / Vision / Hotel Discounts / Numerous Voluntary Products / 401k + Match / Pet insurance and much more!
Provide Genuine Hospitality and elevate your professional and personal experiences with every interaction at the very cool and casually sophisticated Casa Loma Beach Hotel...part of the unique portfolio of Marc & Rose Hospitality!
Compensation: $17 - $18/hour plus incentives, Temps plein
Summary of Position:
The Front Desk Agent is responsible for providing welcoming, friendly, efficient, resourceful and genuine hospitality at the front desk. This includes checking guests in and out, resolving guest concerns, providing recommendations, and more!
Essential Functions:
Qualifications: Education: College degree preferred, but not required. Experience: Prior hotel experience preferred but not required, Housekeeping and Guest Services also preferred. Certificates or Licenses: N/A Knowledge, Skills, and Abilities:
Personal Characteristics:
Working Conditions:
Casa Loma Beach Hotel leaders and associates believe each guest should be treated with respect and professionalism. Our purpose is Making Space for Genuine Hospitality. In order to be successful at Casa Loma Beach Hotel, associates are delighted to embrace our purpose, as well as our Pillars: Hands-On and Heartfelt, Sincere and Focused, Collaborative and Curious, and Conscientious. Finally, all associates are trained in and embrace our 21 Service Essentials. Our fun, friendly and genuine associates treat every guest as if they were our only guest. A true customer focus is essential to succeed with our properties. |
Casa Loma is perfectly situated, offering guests the convenience of being just footsteps away from the vibrant village and the picturesque sea. Visitors can easily explore the charming shops, art galleries, and restaurants without the need for a car, truly immersing themselves in the coastal beauty and unique atmosphere.
Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.
Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.
Casa Loma Beach Hotel provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, The Inn at Laguna Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
M/F/D/V